This Government Contract opportunity from Massachusetts was posted on May 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Technical Support and System Monitoring

Closed

State & Local

Submission Closed06/08/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking solicitations for Managed Information Technology Services. This opportunity is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The procurement is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The solicitation was posted on October 28, 2026, and requires a response by the deadline of November 16, 2026. Interested parties may coordinate with the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA opportunity link.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

Database Administration and Technical SupportThis subcontract for Database Administration and Technical Support involves the technical maintenance and administration of the I3/IGOV database for prime contractors working on State of Alabama projects. The selected provider will be responsible for executing regular database backups, optimizing query performance for licensee searches, and applying necessary security patches using SQL Server, Oracle, or PostgreSQL. The final deliverables include a fully maintained database system accompanied by detailed uptime logs. Qualified candidates must hold professional database certifications to perform these services under NAICS code 541513. The opportunity was posted on October 27, 2026, with a response deadline of October 30, 2026. This project is managed through the Alabama Administration Unit.

544_ADMINISTRATION UNIT

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DEADLINE

Commvault Implementation and Training ServicesThe Commvault Implementation and Training Services subcontract involves providing remote installation, configuration, and training for prime contractors working on Maryland State Highway Administration projects. The scope of work focuses on the configuration of HyperScale X capacity and Autonomous Recovery utilizing remote access tools to deliver a fully operational backup and recovery system along with comprehensive staff training. Eligible providers must hold technical certification in Commvault implementation and maintain MBE certification. This opportunity falls under NAICS code 541513, with a response deadline set for November 5, 2026.

State Highway Administration

POSTED

DEADLINE

Cisco NX-OS Implementation and Migration EngineeringThis subcontract for the East Riding of Yorkshire Council focuses on the implementation of network architecture and service migration for data centre projects. The selected provider will be responsible for configuring Cisco NX-OS switches and executing the migration of workloads and traffic from ACI to NX-OS. The scope of work includes comprehensive system validation and cut-over activities to ensure the delivery of a fully operational Cisco NX-OS based data centre network. Qualified candidates must hold a CCNP or Cisco Certified Specialist - Data Center Implementation certification. The opportunity was posted on October 27, 2026, with a response deadline of November 11, 2026. This project falls under NAICS code 541513 and involves supporting prime contractors to modernize the council's network infrastructure.

East Riding of Yorkshire Council

POSTED

DEADLINE

Website Maintenance and Technical SupportThis subcontract for Website Maintenance and Technical Support serves Southern Electric Power Distribution Plc, focusing on the stability and availability of their website projects. The scope of work involves providing prime contractors with essential technical support and routine maintenance, including software updates, patching, performance monitoring, and the troubleshooting of website errors. The primary objectives of the contract are to maintain consistent website uptime and ensure the timely resolution of technical support tickets. Interested parties should note that the response deadline is November 21, 2026, and the project falls under NAICS code 541513.

Southern Electric Power Distribution Plc

POSTED

DEADLINE

Vocera System Maintenance and Premier Plus Support ServicesThe Vocera System Maintenance and Premier Plus Support Services subcontract is a Service-Disabled Veteran-Owned Small Business set-aside issued by the Department of Veterans Affairs Technology Acquisition Center Nj. The contract focuses on providing technical maintenance and administrative management for prime contractors operating within VA medical centers. Key responsibilities include executing software upgrades, managing databases, configuring badges, administering call routing, and performing vulnerability remediation. The selected provider must ensure all work adheres to strict federal standards, including Zero Trust VA Critical Security Controls, IPv6 compliance, and ESSN reduction requirements. The primary deliverables for this engagement are a fully operational system and detailed vulnerability remediation reports. This opportunity falls under NAICS code 541513 and requires responses by November 2, 2026.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

NOAA Corporate Database & Security Compliance SupportThe NOAA Corporate Database and Security Compliance Support subcontract focuses on providing essential backend database maintenance and IT security compliance for prime contractors working on NOAA Coast Pilot Production System projects. The scope of work includes the maintenance of NOAA corporate databases, security software, and desktop operating systems to ensure full alignment with NOAA IT security directives and International Hydrographic Organization standards. To execute these tasks, personnel are required to utilize VPN accounts and CAC authentication. Managed under NAICS code 541513 for the Department of Commerce NOAA, the project is based in Silver Spring. The primary deliverables include the maintenance of a fully compliant database environment and the submission of monthly reports detailing system security and stability. Interested parties should note the response deadline of November 6, 2026.

Department Of Commerce Noaa

POSTED

DEADLINE

Alaris System Software Maintenance and Network IntegrationThe Alaris System Software Maintenance and Network Integration subcontract involves providing specialized technical updates and network configuration services for the Alaris System at VA Butler Healthcare Care Center projects. The scope of work includes managing software updates for the Alaris Systems Manager and Guardrails Suite MX, configuring network IP address ranges, and ensuring that wireless modules maintain FIPS 140-2 compliance. Managed under NAICS code 541513 for the Department of Veterans Affairs, the contractor is responsible for delivering a fully updated software environment and detailed technical support logs. This engagement supports prime contractors in maintaining critical healthcare system infrastructure through precise software management and network integration.

244-NETWORK Contract Office 4 (36C244)

POSTED

DEADLINE

WDXRF Software Updates and Hardware UpgradesThis subcontract focuses on the supply and installation of software updates and hardware upgrades for the Thermo Fisher Scientific WDXRF system. The scope of work involves providing the latest manufacturer software versions and implementing hardware enhancements to improve overall system performance for prime contractors working on West Virginia Department of Transportation projects. To ensure system integrity, the provider must hold the necessary authorization to deliver official manufacturer software updates. The project is based in Charleston, West Virginia, and falls under NAICS code 541513. Interested parties must adhere to the response deadline of November 12, 2026, at 3:30 PM. The final deliverables for this contract include the successful installation of updated software and the integration of all required hardware components.

POSTED

DEADLINE

IT Hardware Installation and Training ServicesThis subcontract opportunity for IT Hardware Installation and Training Services involves the physical installation and configuration of Dell hardware for prime contractors supporting the Maryland Department of Information Technology. Work will be performed at 100 Community Place in Crownsville, Maryland, and includes the setup of laptops and docking stations, specialized hardware configuration, and the delivery of end-user training. The primary goal is to provide fully operational hardware systems and completed training sessions. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. While open to qualified providers, there is a preference for MBE certified contractors. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Post-Implementation Support and MaintenanceThis subcontract for the University of Louisville focuses on providing post-implementation support and maintenance for SaaS platform projects. The selected provider will deliver tiered technical support, manage software updates, and handle account management through remote support tools and help desk ticketing systems. Performance is measured by system availability and the successful resolution of support tickets in accordance with established Service Level Agreements for response and resolution times. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of November 9, 2026.

University of Louisville

POSTED

DEADLINE

IT Installation and Training ServicesThis subcontract for IT Installation and Training Services supports the Maryland Department of Information Technology by providing physical hardware installation and end-user training for prime contractors. The scope of work specifically involves the deployment of 10 Dell Pro 3 16 systems and their associated docks utilizing standard IT deployment tools. The primary deliverables include fully operational hardware systems and the successful completion of required training sessions. Eligible bidders must hold Minority Business Enterprise certification to qualify for this opportunity. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

1 day ago

DEADLINE

in 8 days

AI Contract Overview

The contract is for round-the-clock technical support and system monitoring to maintain a minimum of 99.9% uptime, encompassing continuous system surveillance, rapid incident response, and troubleshooting services. It requires coordination with on-site facility staff to resolve technical issues promptly and ensure uninterrupted operations. The work is performance-based, with an emphasis on reliability and immediate remediation of system disruptions. This subcontract, solicited under NAICS code 541513, is issued by the Essex County Sheriff’s Department in Massachusetts, with all work to be performed at Manning Avenue in Middleton, ZIP 01949. The solicitation was posted on May 7, 2026, and responses are due by June 8, 2026, at 3:00 p.m. There is no set-aside designation specified, and the contract is open to qualified subcontractors capable of delivering 24/7 technical services at the designated location.

General Info

Provide 99.9% uptime with technical support, monitoring, and incident response for critical systems.

Agency

Massachusetts → ECSD1 - Essex County Sheriff's Deparment

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Manning Avenue Middleton, MA, 01949, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-26-1401-ECSD1-ECSD1-129142.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ:Secure Electronic Privileged Legal Mail System

AI Contract Breakdown

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedMay 7

subcontract

Response DeadlineJun 8

Deadline has passed

Submission Closed

06/08/2026, 03:00:00 PM UTC

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Organization & Contact Information

AgencyMassachusetts → ECSD1 - Essex County Sheriff's Deparment

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → ECSD1 - Essex County Sheriff's Deparment

Office AddressN/A

ContactsNo contact information available

Full Description

Round-the-clock technical support, system monitoring, and incident response to ensure 99.9% uptime, including troubleshooting and coordination with facility staff.