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24/7 Technical Support for Sequencing Platforms

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves providing continuous 24/7 toll-free technical support specifically for the NextSeq2000 and iScan sequencing platforms, focusing on software operation and system functionality. The support services encompass remote diagnostics and troubleshooting to ensure seamless operation of these systems. The contract is categorized under NAICS code 541512, which relates to computer systems design services, indicating a specialized technical assistance arrangement. Issued as a subcontract by the Department of the Interior through its Ibc Acq Svcs Directorate, the agreement aims to maintain high availability and reliability of critical sequencing equipment. The details reflect an ongoing commitment to rapid technical resolution without geographical or time limitations, ensuring end-users receive timely and effective support for complex sequencing technology challenges.

General Info

24/7 toll-free technical support for NextSeq2000 and iScan platforms, including remote diagnostics.

Agency

Department Of The Interior → Ibc Acq Svcs Directorate (00004)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

VA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedMay 7

subcontract

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Organization & Contact Information

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AgencyDepartment Of The Interior → Ibc Acq Svcs Directorate (00004)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of The Interior → Ibc Acq Svcs Directorate (00004)

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver unlimited 24/7 toll-free technical support for software and operation of NextSeq2000 and iScan systems, including remote diagnostics and troubleshooting.

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