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This Government Contract opportunity from Department Of Transportation was posted on May 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support Hotline & Remote Diagnostics

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
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DEADLINE

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NAICS: 541512
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NAICS: 541512
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Software Integration and API Development for DOT SystemsThe contract involves designing and implementing secure APIs to enable seamless integration between the bid analytics platform and the Tennessee Department of Transportation's existing systems, such as Bid Express, contract databases, and specification repositories. This effort aims to enhance data interoperability and streamline access to bidding and contract information, ensuring the systems work cohesively to support transportation project management. Issued as a subcontract opportunity under NAICS code 541512, the contract was posted and has a response deadline of June 26, 2026. The work is to be performed in Hawkins, Tennessee, and is managed by the Tennessee Department of Transportation. While specific details about the organization's type or set-aside status are not provided, this contract represents a key technological upgrade to TDOT's digital infrastructure by improving the integration and security of its bid and contract management processes.
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NAICS: 541512
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ITS System Maintenance ServicesThe contract involves providing ongoing maintenance and technical support for the Tennessee Department of Transportation’s SmartWay Intelligent Transportation System. This work is categorized under the NAICS code 541512, which pertains to computer systems design services, indicating a focus on IT and technical expertise to ensure the system’s optimal functionality. The services will be performed as a subcontract and are set to take place in Hamilton, Tennessee. The solicitation for this contract was posted on June 26, 2026, with the response deadline on the same day, underscoring a time-sensitive procurement process. While specific details such as the agency's office address and point of contact are not provided, the Tennessee Department of Transportation is the contracting agency managing this opportunity. The contract aims to support the SmartWay system, which is a key component of the state’s intelligent transportation infrastructure, likely requiring continuous technical oversight and system updates to maintain efficient transportation management.
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NAICS: 541512
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AI Contract Overview

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The contract requires providing continuous, around-the-clock technical support specifically for RDVS, ETVS, and STVS systems. Key responsibilities include conducting remote diagnostics, isolating faults, and coordinating dispatch efforts to address system issues. A critical component of the agreement is the commitment to a rapid response time, with problems needing acknowledgment or initial action within two hours. This subcontract, under the Department of Transportation's 693KA8 System Operations Contracts, aligns with NAICS code 541512, which relates to computer systems design services. The solicitation was posted on May 28, 2026, with responses due by June 8, 2026. While details such as agency office location and primary contact are not provided, the emphasis is on maintaining timely, expert technical assistance to ensure operational reliability of the specified systems.

General Info

Provide 24/7 technical support, remote diagnostics, and two-hour response for RDVS, ETVS, STVS systems.

Agency

Department Of Transportation → 693KA8 System Operations Contracts

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

DC

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Transportation → 693KA8 System Operations Contracts
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Transportation → 693KA8 System Operations Contracts
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 technical support for RDVS/ETVS/STVS systems, including remote diagnostics, fault isolation, and dispatch coordination with a 2-hour response requirement.