This Subcontract opportunity from Illinois was posted on September 30, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Tier 2 Help Desk Support

Closed

State & Local

Submission Closed12/01/2025, 06:00:00 PM CST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

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Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking proposals for Managed Information Technology Services. This solicitation is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The opportunity is specifically set aside for small businesses, including certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone small businesses. The solicitation was posted on November 8, 2026, and requires a response by the deadline of November 16, 2026. Interested parties should direct inquiries to the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA link.

Housing Authority of the City of Los Angeles

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DEADLINE

LIS Application Maintenance and Technical SupportThis subcontract for LIS Application Maintenance and Technical Support involves providing comprehensive technical assistance and system management for the Laboratory Information Solution used by prime contractors on Texas Health and Human Services Commission projects. The scope of work requires 24/7/365 technical support, active management of system capacity and availability, and the coordination of vendor resolutions for any device failures. Additionally, the contractor is responsible for the development and maintenance of a Disaster Recovery Plan, which includes participating in business continuity exercises. Key deliverables for this engagement include the ongoing maintenance of the LIS and the submission of Disaster Recovery Test Summary Reports. The opportunity is categorized under NAICS code 541513 with a response deadline of December 9, 2026.

Health and Human Services Commission

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Technical Implementation & Help Desk ServicesThis subcontract for Technical Implementation and Help Desk Services supports prime contractors on British Council teacher-led training projects located in Colombia. The scope of work involves performing the initial technical setup and providing continuous user support to ensure platform access and functionality. These services are delivered through the use of remote support tools and ticketing systems, adhering to ITIL or equivalent service management standards. The service provider is responsible for maintaining platform uptime and delivering detailed implementation reports. Interested parties should note that the response deadline for this opportunity is December 2, 2026. The contract falls under NAICS code 541513, focusing on the technical execution and operational stability of the project's digital infrastructure.

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Clinical Research Data Management and FISMA Security ServicesThis subcontract for Clinical Research Data Management and FISMA Security Services supports prime contractors on NIH/NIMHD clinical research network projects. The scope of work involves the secure receipt, validation, harmonization, and analysis of deidentified research data. Key technical requirements include the development of data dictionaries, the implementation of harmonization protocols, and the management of secure data transfer pipelines to NIH SCHARE utilizing SFTP/API integrations and FISMA-compliant cloud infrastructure. The project is managed under the National Institutes of Health and requires strict adherence to FISMA compliance and NIH data sharing standards. The primary deliverables are validated datasets and comprehensive data dictionaries. Performance will take place in Bethesda, and the response deadline for this opportunity is November 23, 2026.

National Institutes Of Health Nichd

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Database Administration and Technical Support (GEMIS)This small business set-aside subcontract, titled Database Administration and Technical Support (GEMIS), supports prime contractors on NSWC Crane PAE Maritime projects for the Department of Defense. The scope of work focuses on the technical maintenance and programming of the GEMIS relational database, including the execution of complex queries, modification of data structures, and general programming support. Key responsibilities include system administration, internal security look-up table maintenance, and the delivery of database updates and custom reports. Additionally, the contractor is responsible for providing user training. The solicitation was posted on November 6, 2026, with a response deadline of December 8, 2026, falling under NAICS code 541513.

POSTED

DEADLINE

послуги централізованого адміністрування мереж, інформаційних ресурсів та послуги технічної підтримки

Solicitation # UA-2026-11-06-007238-a

The Ternopil District Administrative Court, a government judicial body located in Ternopil, Ukraine, has issued solicitation UA-2026-11-06-007238-a for professional IT services. The scope of work focuses on the centralized administration of networks and information resources, as well as the provision of ongoing technical support to ensure the stability and efficiency of the court's digital infrastructure. The procurement process was initiated on November 6, 2026, with performance of the services required to take place in Ternopil. Interested parties can coordinate through the primary point of contact, Andriy Heorhiyovych Serdyuk, or access further details via the Prozorro electronic procurement system.

ТЕРНОПІЛЬСЬКИЙ ОКРУЖНИЙ АДМІНІСТРАТИВНИЙ СУД

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Network Operations, Maintenance, and ReportingThis subcontract for Network Operations, Maintenance, and Reporting supports prime contractors on New York City Department of Housing Preservation and Development projects. The scope of work involves ongoing technical management, including the execution of firmware updates, security patching, and the use of Network Monitoring Software and remote management tools to ensure a secure network environment with a minimum uptime of 99 percent. Additionally, the provider is responsible for managing user profiles in accordance with Citywide Privacy Protection Policies and delivering detailed monthly network usage reports. The contract is set for a duration of three years and is performed within New York City. It falls under NAICS code 541513, focusing on specialized computer systems design and related services. Interested parties should note the response deadline of November 24, 2026, for this agency-specific requirement.

Department Of Housing Preservation And Development

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DEADLINE

Database Architecture and Data MigrationThis subcontract for Database Architecture and Data Migration involves the design and implementation of secure database structures for prime contractors working on ILO projects in Somalia. The scope of work includes database normalization, SQL and NoSQL implementation, data mapping, and the execution of migration scripts to transition data from legacy systems. A critical requirement for this engagement is specialized expertise in ensuring data encryption both at rest and in transit. The primary deliverables for this contract are optimized database schemas and fully migrated data sets. Classified under NAICS code 541513, the project is managed by the ILO and will be performed on-site in Somalia. The contract was posted on November 6, 2026.

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DynaCAD 5 Breast Software Support and Clinical MaintenanceThis subcontract, managed by the Department of Veterans Affairs Network Contract Office 19, provides remote clinical and technical support for DynaCAD 5 Breast Software at the VA Eastern Colorado Health Care System in Aurora. The scope of work includes software updates, tune-ups, and reinstallations to ensure continuous software availability and the timely resolution of technical support tickets. All services must be performed using VA-approved remote access methods. To qualify for this engagement, the provider must hold Philips Healthcare certification and official OEM authorization. This opportunity is designated as a Total Small Business Set-Aside under NAICS code 541513. The response deadline for this requirement is November 12, 2026.

Network Contract Office 19 (36C259)

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Transformer Oil Processing & Degassing (LCB)The Bureau of Reclamation, under the Department of the Interior, is seeking expert services for the filtration and degassing of oil for thirteen high voltage transformers at Parker Dam within the Lower Colorado Basin. These transformers range from 6.9Kv to 161Kv, and the project is categorized under NAICS code 541513. This requirement is currently listed as a forecast with a posted date of November 5, 2026. The work will be performed on-site at Parker Dam, and interested parties may coordinate with Melissa Trotter, who serves as both the point of contact and the Small Business Specialist for this procurement.

Bureau of Reclamation

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Biological Data Curation and Repository ManagementThis subcontract for Biological Data Curation and Repository Management supports prime contractors on projects for the US Geological Survey Eastern Ecological Science Center. The scope of work focuses on providing specialized data management services, including the processing and cleaning of raw bioinformatic outputs. The contractor is responsible for ensuring all metadata adheres to NCBI and ScienceBase standards while implementing data versioning and archival strategies via API integration to guarantee long-term scientific reproducibility. The primary deliverables include curated data packages and verified uploads to the NCBI and ScienceBase repositories. This opportunity falls under NAICS code 541513 and is managed under the Department of the Interior. Interested parties should note the response deadline of January 5, 2027.

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Enterprise Search Maintenance and Incident ManagementThis subcontract opportunity with the State University of New York involves providing comprehensive 24x7 incident management and technical support for the Funnelback search platform. The selected prime contractor will be responsible for delivering Customer Care Core Annual Support and Maintenance, which includes the handling of unlimited support and maintenance task tickets along with the delivery of ongoing technical support services and detailed incident resolution reports for University at Buffalo projects. Eligible bidders must hold a New York State certification as an MBE, WBE, or SDVOB. The project falls under NAICS code 541513, with a response deadline set for November 30, 2026.

State University of New York (SUNY)

POSTED

4 days ago

DEADLINE

in 21 days

AI Contract Overview

The Illinois Department of Transportation is seeking a subcontractor for 24/7 Tier 2 Help Desk Support. The selected provider will be responsible for delivering continuous remote technical support and incident response services, ensuring system stability and operational continuity. Key deliverables include the provision of monthly SLA reporting and detailed root cause analysis for any system outages. Interested parties must submit their responses by the deadline of December 2, 2025, under NAICS code 541513.