This Government Contract opportunity from Department Of Defense was posted on July 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24x7 Technical Support and Troubleshooting

Closed

Federal

Submission Closed07/22/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Access Control Hardware Integration & Migration

0P100MHDOFFOFSCTY - Office of the Secretary

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in 18 days

AI Contract Overview

The contract is for 24x7 technical support and troubleshooting of an AV system, requiring immediate remote response within one hour for critical issues and onsite dispatch within 24 hours for problems that cannot be resolved remotely. Services include comprehensive remote diagnostics and coordination of repairs to ensure minimal disruption to operations. The work is to be performed at the designated location in Natick, Massachusetts, with the vendor expected to maintain constant availability to address system failures at any time. This is a subcontract under the Department of Defense, managed by W6QK Acc-Apg Natick, and falls under NAICS code 541512 for computer systems design and related services. Proposals must be submitted by July 22, 2026, with the opportunity posted on July 7, 2026, and no set-aside classification is specified.

General Info

24/7 AV technical support in Natick, MA with 1-hour remote and 24-hour onsite response under DoD contract.

Agency

Department Of Defense → W6QK Acc-Apg NatickView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Natick, MA, 01760, USA

Set-Aside

NONE

Documents

This scope was carved out of W911QY26Z1C3N.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Special Notice - Intent to Sole Source Grant Conference Room Audiovisual System Maintenance

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJul 7

subcontract

Response DeadlineJul 22

Deadline has passed

Submission Closed

07/22/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → W6QK Acc-Apg Natick

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W6QK Acc-Apg Natick

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide round-the-clock technical support for the AV system with a 1-hour remote response for critical issues and 24-hour onsite dispatch for unresolved problems, including remote diagnostics and repair coordination.