25-002 Three (3) Year Contract to Provide Utility Bill Print Supply & Services for Pensacola Energy

The City of Pensacola is seeking proposals for a three-year contract to provide comprehensive bill print and mail services for Pensacola Energy, its wholly owned natural gas distribution utility. The selected vendor will be responsible for the daily processing of approximately 46,100 utility bills, 8,500 sanitation bills, and 5,800 delinquent notices. Key technical requirements include secure SFTP file transmission, PDF compatibility, and the ability to fold and stuff documents into #10 windowed envelopes with preprinted return addresses. All mail must be processed via presorted first-class mail within one business day of receipt and must adhere to USPS bar-coding standards to qualify for bulk postage discounts. Proposals are due by November 6, 2024, and will be evaluated using a trade-off method based on the range and value of services (40 points), cost (35 points), firm history (20 points), and MSWBE certification (3 points). The contract mandates strict compliance with Florida Statutes, including E-Verify registration, public records laws under Chapter 119, and the maintenance of a drug-free workplace. Financial terms include a required $1,000 proposal bond and provisions for annual price adjustments based on the CPI-U. The City retains the right to terminate the agreement for convenience with 30 days' written notice.