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This Solicitation opportunity from Ohio was posted on November 1, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

2601 Dell PowerEdge M630 Maintenance

Closed
RFQ029089State & Local

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The Franklin County Municipal Court, Clerk of Court, is seeking bids to establish a purchase order for comprehensive hardware and software support maintenance for Dell PowerEdge M630 blades used by the Office of Information Services in Columbus, Ohio. The contract covers eight units of hardware (Part # 850-3839) and eight units of software (Part # 850-3759), with support services scheduled from January 18, 2025, through January 17, 2026. The hardware maintenance includes 24/7 onsite support with a four-hour response time after problem diagnosis, covering parts, labor, travel expenses, and software upgrades, all provided by Dell certified technicians following manufacturer guidelines to ensure optimal performance. The software support also guarantees 24/7 technical assistance and onsite technician response within four hours if necessary. All parts supplied must be Dell certified and associated with specific service tags listed in the contract. The bid must include all costs related to shipping, handling, and delivery, with FOB inside delivery prepaid and allowed. The contractor is required to confirm receipt of service requests within 30 minutes and ensure onsite support within four hours of initial contact when needed. The overall contract value is expected to fall between $50,000 and $150,000, and responses are due by November 8, 2024. The procurement aims to ensure reliable, continuous support for critical infrastructure, with the contract managed through the Columbus Municipal Court Clerk’s office in Ohio.

General Info

Agency

Ohio → Columbus Municipal Court Clerk

Place of Performance

OH, USA

Set-Aside

NONE

Documents

1

Franklin County Municipal Court - Dell PowerEdge M630 Support Maintenance Bid

PDF, High priority: read this firstrfb
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyOhio → Columbus Municipal Court Clerk
ContactsNo contacts available
OfficeN/A
Organization / Agency
Ohio → Columbus Municipal Court Clerk
Office AddressN/A
ContactsNo contact information available

Full Description

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It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for the purchase of Hardware and Software Support Maintenance for Dell PowerEdge M630 Blades for the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Support and Maintenance must be provided by Dell Line 10 PowerEdge M630 Part # 850-3839 Quantity:8 Coverage Type is: Dell Hardware Post Standard Support Parts must be: 4-Hour 7x24 Onsite after problem diagnosis. 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 1/18/2025 through 1/17/2026 1 year All parts must be Dell Certified Service tag # 94G6382;94G5382;94D9382;94F4382;94F6382;94F7382;94F5382;94DB382 Line 20 PowerEdge M630 Part # 850-3759 Quantity: 8 Coverage Type is: Dell Software Post Standard Support 4-Hour 7x24 Technician Onsite 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 1/18/2025 through 1/17/2026 1 year All parts must be Dell Certified Service tag # 94G6382;94G5382;94D9382;94F4382;94F6382;94F7382;94F5382;94DB382 The hardware maintenance cost is to include all costs associated with the onsite service/labor, travel expenses, parts and software upgrades for the term of the contract. The maintenance and service is to be completed by a certified technician for the units according to the manufactures suggested maintenance for the optimum quality and performance of the equipment. A confirmation call to the customer shall be made within 30 minutes of the initial request. Technician shall be on-site if necessary, within 4 hours of the initial request. All shipping and handling shall be included in total bid amount. DELIVERY: Bid shall include cost of required F.O.B. inside delivery, prepaid and allowed.

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