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This Solicitation opportunity from Massachusetts was posted on December 15, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

26PRSBH2 | Problem Resolution System Complaint Resolution Assistance | RFR

Closed
BD-26-1026-DOE02-DOE01-123657State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Massachusetts Department of Elementary and Secondary Education (DESE) has issued a solicitation seeking a qualified vendor to conduct state complaint investigations pertaining to special education, in full compliance with applicable state and federal laws. This contract opportunity, identified by solicitation number BD-26-1026-DOE02-DOE01-123657, is part of the Problem Resolution System Complaint Resolution Assistance initiative and is open to vendors capable of managing the investigation process on DESE’s behalf. The contract aligns with NAICS code 611710 and is intended to support Massachusetts statewide educational oversight with performance within the state. Interested parties must respond by January 6, 2026, and direct inquiries to the DESE Admin and Finance Unit. The contract is governed by the FY26 Massachusetts Standard Contract Form, which includes established Commonwealth procurement terms and conditions, ensuring compliance with statewide rules and regulations, including anti-discrimination, supplier diversity, and prompt payment requirements. Budgeting for this contract is deliverables-based, structured around project planning, data collection, progress and final reporting, with detailed cost breakdowns to include staff hours and potential subcontractor involvement. Intellectual property related to any software or deliverables developed under the contract will be owned by DESE, except for vendor proprietary rights incorporated within deliverables, which are licensed for use. Additionally, the contractor must comply with Massachusetts’ Small Business Purchasing Program to encourage participation from certified small businesses and adhere to the Commonwealth’s Enterprise Information Security Policies as managed by the Executive Office of Technology Services & Security. The contract stipulates strict adherence to established investigation standards and timely, thorough reporting to support the state's special education compliance and resolution objectives.

General Info

Massachusetts DESE seeks vendor for special education complaint investigations, ensuring compliance and timely reporting.

Place of Performance

Santilli Highway Everett, MA, 02149, USA

Set-Aside

NONE

Documents

25

26PRSBH2 - Bid - final

DOCX, High priority: read this first1 page · rfb
High

Amendment I & II to COMMBUYS Bid BD-26-1026-DOE02-DOE01-123657

DOCX, High priority: read this firstamendment
High

BD-26-1026-DOE02-DOE01-123657 Problem Resolution System Complaint Resolution Assistance Bid

DOCX, High priority: read this firstrfq
High

COMMBUYS Bid BD-26-1026-DOE02-DOE01-123657 Problem Resolution System Complaint Investigation

DOCX, High priority: read this firstrfq
High

Commonwealth of Massachusetts Standard Contract Form - Updated Oct 2025

PDF, High priority: read this first34 pages · contract-document
High

Evaluation Criteria Scorecard - BD-26-1026-DOE02-DOE01-123657

DOCX, High priority: read this firstevaluation-scorecard
High

Intellectual Property Rights Terms for Software and Deliverables

DOCX, High priority: read this firstcontract-document
High

Intellectual Property Rights Terms for Software and Deliverables

DOCX, High priority: read this first5 pages · contract-document
High

RFR Required Specifications for Information Technology - Revised July 1, 2020

DOC, High priority: read this firstrfr-required-specifications
High

RFR Required Specifications for Information Technology - Revised July 1, 2020

DOC, High priority: read this first1 page · rfr
High

RFR - Required Specifications from OSD

DOCX, High priority: read this first7 pages · rfr
High

RFR - Required Specifications from OSD 10.1.21

DOCX, High priority: read this firstrfr
High

Sample Deliverables-Based Budget for RFR/RFI/RFQ Work Streams

DOCX, High priority: read this firstbudget
High

26PRSBH2 - Attachment A - final

DOCX, Low priority4 pages · other
Low

26PRSBH2 - Scorecard - Final

DOCX, Low priority2 pages · other
Low

Attachment B - Contact Form

DOCX, Low priority1 page · other
Low

Attachment B - General Information Contact Form

DOCX, Low priority1 page · contact-form
Low

DESE Required Language 10-2025

DOCX, Low priority2 pages · other
Low

FY26 Commonwealth of Massachusetts Standard Contract Form

PDF, Low priority34 pages · contract-document
Low

Massachusetts DESE Required Language for Procurements

DOCX, Low priority2 pages · other
Low

Massachusetts Small Business Purchasing Program Plan Language

DOCX, Low priority1 page · small-business-program-plan
Low

Massachusetts Small Business Purchasing Program Plan Language

DOCX, Low priority1 page · other
Low

Prompt Pay Discount Form - Commonwealth of Massachusetts

DOCX, Low priorityother
Low

Prompt Pay Discount Form - Commonwealth of Massachusetts

DOCX, Low priority1 page · other
Low

Sample Deliverables-Based Budget for RFR/RFI/RFQ Work Streams

DOCX, Low priority4 pages · other
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMassachusetts Department of Elementary and Secondary Education
Contacts2 people available
OfficeSantilli Highway Everett, MA, 02149, USA
Office AddressSantilli Highway Everett, MA, 02149, USA
Contacts
Admin and Finance UnitContact Person

Full Description

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The Department of Elementary and Secondary Education (DESE) is seeking to hire a vendor to conduct state complaint investigations on its behalf and in accordance with state and federal special education laws and regulations.

More opportunities from Massachusetts Department of Elementary and Secondary Education

Same awarding agency

NAICS: 611430
SLED
26MAOSTBH1 | Interpreter in Education Course Delivery - American Sign Language | MA for Districts
Solicitation # BD-26-1026-DOE02-DOE01-123386
The Massachusetts Department of Elementary and Secondary Education is establishing a prequalified list of vendors to deliver training courses for certified American Sign Language (ASL) interpreters. The primary goal of this initiative is to improve interactions between schools and families within the K-12 education setting. This procurement utilizes a non-statewide blanket purchase method for a performance period running from December 4, 2025, to June 30, 2031, with a bid opening date of December 31, 2029. Selected vendors will operate on a fee-for-service basis, providing training that individuals or organizations may utilize at their own expense. To ensure consistency and quality, vendors must employ Department-approved instructors and strictly adhere to the provided syllabus and training materials. The curriculum consists of eight modules covering educational interpretation, legal meetings, and various disability categories. Vendors are responsible for participant recruitment and must ensure all trainees demonstrate ASL proficiency through recognized certifications, such as National RID or BEI certification. Additionally, any utilized learning management systems must comply with state digital accessibility policies and Enterprise Information Security Policies and Standards. Award eligibility is determined by a point-based evaluation scorecard that assesses staff qualifications, course format, and the vendor's commitment to anti-racist practices and racial equity. Mandatory requirements include the submission of vendor assurance forms, contact references, and certifications regarding state and federal employment laws. The procurement also prioritizes participants in the Small Business Purchasing Program. All deliverables created under the agreement remain the property of the agency, and vendors must comply with standard Commonwealth of Massachusetts contract terms and intellectual property rights.
Professional and Management Development Training

POSTED

11 months ago

DEADLINE

in about 3 years
View Details

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