This Solicitation opportunity from North Carolina was posted on April 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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50-2526031 Customer Relationship Management (CRM) RFI IT Sourcing Event

Closed

Doc2159524699State & Local

Submission Closed05/07/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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1 day ago

DEADLINE

in 4 days

AI Contract Overview

The State of North Carolina's Community College System Office is seeking information on scalable Software as a Service (SaaS) solutions aimed at enhancing and modernizing student engagement and enrollment across its colleges. The focus is on tools that provide personalized, efficient, and data-driven management of the student lifecycle—from recruitment through completion. Key functionalities sought include communications, event management, application submission, workflow automation, and data analytics. Additionally, the solutions should support collaboration with external partners such as businesses and employers, facilitating workforce outreach, work-based learning coordination, and employer relationship management. This Request for Information (RFI) also emphasizes the importance of standardized and scalable implementation approaches, seamless integration with existing enterprise systems, and adaptability to varying levels of customer relationship management (CRM) maturity across colleges. The procurement process, identified under solicitation number Doc2159524699, was posted in late April 2026, with responses due by early May 2026. The initiative is led by the NCCCSO Programs and Student Services Division, with Grant Braley serving as the primary contact. The overall goal is to establish a unified, consistent framework that strengthens student services and institutional alignment within the North Carolina Community College System.

General Info

North Carolina seeks scalable SaaS for student engagement, enrollment, CRM, workforce partnership integration.

Agency

North Carolina → State of NC - Community Colleges Systems Office

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

50-2526031 CRM RFI Vendor Question Submission Template

q-and-a

Low

RFI No. 50-2526031 - CRM Software

rfi

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 23

Solicitation

Response DeadlineMay 7

Deadline has passed

Submission Closed

05/07/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyNorth Carolina → State of NC - Community Colleges Systems Office

Contacts1 person available

OfficeNC, USA

Organization / AgencyNorth Carolina → State of NC - Community Colleges Systems Office

Office AddressNC, USA

Contacts

Grant Braley

Full Description

The State of North Carolina is developing plans to enhance and modernize student engagement and enrollment infrastructure across the North Carolina Community College System (NCCCS). As part of this effort, the NCCCSO Programs and Student Services Division is exploring scalable solutions that enable a more personalized, efficient, and data-informed approach to recruitment and student lifecycle management, while also supporting consistency and alignment across institutions.This Request for Information (RFI) is intended to collect information and recommendations regarding Software as a Service (SaaS) solutions that provide enhanced functionality for communications, event management, application submission, workflow automation, and data analytics aligned with the full student lifecycle (recruitment through completion). This includes capabilities that support colleges’ engagement with businesses, employers, and external partners, such as workforce outreach, work-based learning coordination, and ongoing employer relationship management. The RFI also seeks insight into implementation approaches that can be standardized and scaled, integration capabilities across common enterprise systems, and best practices for supporting colleges at varying levels of CRM maturity within a unified framework.