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Reference-Number-F4ATS05151A100Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The 325th Contracting Squadron at Tyndall Air Force Base, Florida, intends to award a sole source purchase order to Remedy for the Remedy Help Desk software, identified by part number HD-EN-AR-NTX and serial number 132-33. This software provides a comprehensive IT Service Management solution that automates the submission, tracking, and management of help desk cases, change requests, and asset inventories. It also helps prioritize incidents by showing which services are impacted, ensuring critical issues receive prompt attention. The software is licensed exclusively through Remedy, the manufacturer, which also offers product maintenance and technical support under the license agreement. The purchase will be conducted under Simplified Acquisition Procedures and is associated with NAICS code 423430. The acquisition is unrestricted, and this notice serves as the sole announcement related to the contract opportunity, referenced under number F4ATS05151A100. The closing date for responses or inquiries was August 31, 2005, at 2:00 p.m. CST. Points of contact for further information include A1C Andrew Chase and Contracting Officer Jenifer G Lash at Tyndall AFB. The procurement supports the Department of Defense’s efforts to maintain efficient IT service management systems at the base.

General Info

325th Contracting Squadron awards Remedy sole source for Help Desk software HD-EN-AR-NTX.

Agency

Department Of Defense → FA4819 325 Cons Pkp

NAICS

423430 - Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

Place of Performance

Set-Aside

NONE

Documents

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Timeline

PostedAug 26

special-notice

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Organization & Contact Information

AgencyDepartment Of Defense → FA4819 325 Cons Pkp

Contacts1 person available

OfficeTYNDALL AFB, FL, 32403, USA

Organization / AgencyDepartment Of Defense → FA4819 325 Cons Pkp

Office AddressTYNDALL AFB, FL, 32403, USA

Contacts

Jenifer G LashContracting Officer

contact@example.gov

+1 (555) 000-0000

Full Description

The 325th Contracting Squadron at Tyndall AFB, Florida hereby gives notice of its intention to award a sole source purchase order to Remedy for the Remedy Help Desk (English) APP W/AR NT P/N HD-EN-AR-NTX, S/N 132-33. Remedy Help Desk Software provides an integrated, end-to-end approach to IT Service Management, automating our ability to submit, monitor, and manage help desk cases, change request, and asset inventory records. It also indicates which services are impacted by a given incident or problem, thereby allowing us to determine which are priorities, based on need. This is for a licensed software package available from only the manufacturer of software, - Remedy. Therefore, the license maintenance agreement to include products and technical support is available only from this source. This item is a licensed product through BMC Software. This award will be made under Simplified Acquisition Procedures. This announcement constitutes the only notice. The reference number is F4ATS05151A100. The acquisition is unrestricted. NAICS code for this purchase is 423430. The closing date for this notice is August 31, 2005 at 2:00 p.m. Central Standard Time. For more information contact A1C Andrew Chase at +1 (555) 000-0000 or email at contact@example.gov.