58--UPGRADE OF AUTOMATED CALL DISTRIBUTION SYSTEM
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The Department of Defense at Fort Rucker intends to issue a sole-source, firm fixed price purchase order to Phoenix Teledata Systems for upgrading the Automated Call Distribution (ACD) systems at Lyster Army Health Clinic. The upgrade will include adding a supervisor workspace with 5 users, soft phone capabilities for 20 agents, and one 32-port analog station card. This procurement will be conducted under simplified acquisition procedures and in accordance with FAR 6.302-1, authorizing other than full and open competition. The government emphasizes that this notice is not a solicitation or request for proposals and no quotes will be requested; however, interested contractors may submit information by a specified deadline to assist the government in determining whether competitive procurement is necessary. The contract incorporates various clauses and provisions relevant to commercial item procurements and federal acquisition standards effective as of May 13, 2010, including requirements for electronic payment submissions and Contractor Central Registration compliance. The NAICS code for this requirement is 517911 with a size standard of 1,500 employees. The procurement is managed by the MICC-DOC office at Fort Rucker, Alabama, with Daphne Foster serving as the point of contact. The government's decision to proceed with sole source acquisition will be based solely on the responses to this notice and remains at the government's discretion.
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