59--5th Signal Command Microsoft Premier Support Services

The contract is a sole source Firm Fixed Price agreement intended to provide non-personal Microsoft Premier Support Services to the U.S. Army 5th Signal Command (5SC) and U.S. Army Europe (USAREUR), with potential support extended to U.S. European Command (EUCOM), Africa Command (AFRICOM), and the 66th Military Intelligence organizations. The contract covers a 12-month base period with an additional 12-month option, spanning from September 30, 2014, to September 29, 2016. It falls under NAICS code 541513, Computer Facilities Management Services, with a size standard of $25.5 million. The contract is awarded without solicitation to facilitate support of critical Command, Control, Communications, Computers, and Information Management (C4IM) resources, emphasizing operational readiness, network security, and information assurance across multiple geographical theaters, primarily Germany and Italy but potentially elsewhere depending on Status of Forces Agreements. The scope involves providing specialized Microsoft technical support, including expertise requiring access to proprietary Microsoft code, to enhance and maintain classified and unclassified networks such as SIPRNET and NIPRNET within 5SC’s area of responsibility. Contractor personnel must meet Department of Defense Theater Expert Status Accreditation (TESA) requirements for working in designated countries. The contractor will assist with the implementation of enterprise IT initiatives and provide strategic recommendations for network improvements, supporting current and future MS technology environments including SharePoint and operating systems migrations. The contract supports 5SC’s mission to ensure network availability, integrity, confidentiality, and defense against threats, contributing to a trusted information environment for Combatant Commands EUCOM and AFRICOM. The Army Contracting Command at Aberdeen Proving Ground manages the contract with points of contact available for communication.