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59 -- Video Teleconferencing (VTC) Systems

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HEL035211Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of Homeland Security, Immigration and Customs Enforcement intends to procure Video Teleconferencing (VTC) systems to support a range of operational activities such as hearings, consular interviews, interviews at detention facilities, casework by Deportation officers, training, management meetings, and special operations briefings. The contract will require a comprehensive VTC package, including procurement, installation, and maintenance of equipment as well as all necessary communications lines and interface hardware. The selected vendor must provide full-service support, including one-stop maintenance and customer service, and cover any recurring monthly telephone service charges. Proposals must include detailed line item pricing for equipment, installation, and labor with options for 12, 24, and 36-month service contracts to allow the government to choose the best value. All responses must adhere strictly to the outlined requirements, including a breakdown of system components, a description of encryption and security standards, and a capability statement. A hands-on product demonstration in the Dallas, Texas area may be required before contract award. Additionally, a manufacturer-certified technician must be available with a guaranteed next business day response time at each system location. The government emphasizes that the information provided is an estimate and not binding, encouraging interested vendors to evaluate their ability to meet these needs carefully. Questions and requests for additional information are to be directed to designated contracting and technical contacts, and submissions are due by August 24, 2003. The government is not obligated to award a contract based on this solicitation.

General Info

DHS ICE seeks VTC system procurement, installation, maintenance, support, with detailed pricing and security requirements.

Agency

N/A

NAICS

517810 - All Other Telecommunications

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

Posted

special-notice

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Organization & Contact Information

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AgencyN/A
ContactsNo contacts available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
ContactsNo contact information available

Full Description

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DESC: The purpose of this special notice is to provide information to assist in planning and to locate additional sources of product and service by providing advance estimates of future requirements for The Department of Homeland Security, Immigration and Customs Enforcement, Office of Detention and Removal plans to acquire and operate Video Teleconferencing (VTC) systems for use in a variety of operational areas including but not limited to: hearings, consular interviews, interviews in state or local detention institutions, case interviews by Deportation officers, training, management meetings and special operations briefings. Procure a video teleconferencing package whereby the vendor provides the full scope of service in the procurement, installation, and maintenance of all required VTC equipment, and all of the communications lines and interface hardware. The vendor shall provide one-stop maintenance and customer support for all facets of the procured service. The vendor shall pay any monthly recurring service charges from local telephone company. Vendor shall submit separate line item service contract quotes for 12, 24, and 36-month increments respectively, to allow Government to determine and select the best value to the Government. All responses to this document must address each defined requirement, and should follow the same outline format and numbering scheme to assist in evaluation of the proposal. A line item response to this Statement of Work is required in order to be considered responsive to this request. All responses shall itemize costs for equipment, installation, and labor, and will reflect total purchase price and a cability statement. Provide a detailed description of the system security, i.e., encryption standards. A hands-on demonstration may be required in Dallas, TX metropolitan area, prior to award of contract. All responses shall provide a detailed breakout of all systems components. Any responses not submitting this data shall be considered non-responsive. A technician, certified by the manufacturer of the system quoted, shall be located within a 'next business day' response time of each site at which the system is located. While the estimates are based on the best information available, the information is subject to modification and is in no way binding on the Government. Interested parties should consider the information contained in this special notice and assesses their potential to provide the anticipated requirement. Interested parties requiring further information should submit their request in writing to Mr. Anthony D. Webb, Contracting Officer, Department of Homeland Security, Immigration and Customs Enforcement, 7701 N. Stemmons Freeway., Attn: ACDCPM- TONY WEBB., Dallas, TX 75247 or e-mail contact@example.gov. Please address all technical questions to Mr. Bredemeier at +1 (555) 000-0000 (voice) or +1 (555) 000-0000 (fax) Mr. Bredemeier may also be contacted via e-mail at: contact@example.gov. Responses should be submitted by August 24, 2003 and reference this synopsis number on the packages as well as on all enclosed documents. This synopsis does not commit the Government to award of a contract.

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