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Communication Services for Inmates at Pierce County Jail and Juvenile Detention Center

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2026-RFP-160State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Pierce County Sheriff's Office and the Juvenile Court are seeking communication services for inmates across three facilities in Tacoma, including the Pierce County Corrections Facility, the New Jail, and the Juvenile Detention Center at Remann Hall. The project involves managing 275 inmate telephones, which include 64 assigned counsel ring-down phones, 62 phones in the main jail visiting area, and 16 telephones in the juvenile facility. These services support an average daily population of approximately 900 inmates in the adult facilities and 25 to 27 detainees in the juvenile center, with specific access hours generally ranging from 8:00 A.M. to 10:00 P.M. Solicitation 2026-RFP-160 was posted on July 15, 2026, with a response deadline of October 2, 2026. The resulting agreement will be governed by a comprehensive service agreement that includes a detailed statement of work, compensation terms, insurance requirements, and performance metrics. The contract will establish clear reporting deliverables and monitoring compliance to ensure the effective provision of communication services within the county's correctional and juvenile detention environments.

General Info

Pierce County seeks communication services for inmates across three Tacoma correctional facilities.

Agency

Washington → SheriffView Agency

NAICS

517810 - All Other TelecommunicationsView NAICS

Place of Performance

WA, USA

Set-Aside

NONE

Documents

(3)

Pierce County Service Agreement Sample

PDF30 pagescontract-document

2026-RFP-160 Communication Services for Inmates

PDF40 pagesrfp

2025-RFP-090 Prevailing Wage Compliance

DOCX6 pageswage-determination

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyWashington → Sheriff
Contacts1 person available
OfficeTacoma, WA, 98402, USA
Organization / Agency
Washington → Sheriff
View Agency Profile
Office AddressTacoma, WA, 98402, USA
Contacts
Kimberly SmithProcurement and Contract Specialist 2

Interested Companies (26)

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Threepbx
Old Tappan, NJ
Smart Communications Holding
Seminole, FL
ConstructConnect
Cincinnati, OH

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Full Description

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The Pierce County Sheriff's Office (PCSO) manages the Pierce County Jail facilities and Pierce County Juvenile Court manages the Juvenile Detention Center. There are currently 275 inmate telephones in the Pierce County jail system, distributed across three facilities all within Tacoma: Pierce County Corrections Facility, the New Jail at 701 Nollmeyer Lane, and the Juvenile Detention Center Facility at Remann Hall. They are distributed as follows: 64 Assigned Counsel ring-down phones (connected to analog ports on the County PBX (Private Branch Exchange) servicing the Pierce County Corrections facility. 62 phones (31 booths) in the Main Jail visiting area. 16 telephones in the juvenile facility. The average daily population for 2025 in the Pierce County Corrections Facility and the New Jail was approximately 900 inmates who have access to telephones from 8:00 A.M. to 10 P.M. daily. Some housing units have 24-hour usage, except during meal periods, and shift changes or lockdowns. The average daily population for 2024 at the Juvenile Detention Center was 27, and for 2025 the average daily population was 25. Juvenile detainees have access to telephones between 8:30 A.M. and 10 P.M., except for scheduled lockdown times where staff are on break or emergency lockdowns.

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