--70-Everything HelpDesk Std Upgrade Protection & Support
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The US Environmental Protection Agency's Office of Acquisition Management plans to award a sole source purchase order to GroupLink Corporation for a one-year period from October 1, 2013, through September 30, 2014. This contract covers the upgrade, protection, and support services for 80 licenses of the everything HelpDesk Standard software, which the EPA exclusively uses for its acquisition and help desk ticketing environment. Based on FAR 6.302-1, GroupLink is considered the sole responsible source, as no other providers can meet the agency’s requirements due to their exclusive ownership of the software. Although the award is intended to be sole source, the EPA invites other firms that believe they can meet the requirements to submit written responses within five calendar days from the posting date, with a deadline of September 25, 2013, at 4:00 pm EST. All responses must be directed by email to the designated contact, and no telephone inquiries will be accepted. The government retains full discretion in deciding whether or not to engage in competitive negotiations based on any submissions received. The contract is associated with NAICS code 541511 and is managed by the EPA’s Headquarters Acquisition Division in Washington, DC.
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