7E--R10 Multi-Regional Information Technology Support Services (MRITSS)

The Environmental Protection Agency Region 7 Contracting Office is issuing a special notice for an upcoming solicitation, number 68HE0726R0002, for the Region 10 Multi-Regional Information Technology Support Services (MRITSS). This performance-based support services contract is structured as a multiple award vehicle using Blanket Purchase Agreements and is set aside for 8a competed firms under NAICS code 541519. The primary objective is to provide non-personnel IT support services across several locations, including the Region 10 Headquarters in Seattle, Washington, and various operations offices in Anchorage, Alaska; Boise, Idaho; Portland, Oregon; Lacey, Washington; Manchester, Washington; and a remote office in Richland, Washington. The scope of work is divided into six primary tasks: service desk support, user training, network administration support, inventory control, special projects, and emergency support. Key responsibilities include network configuration, server administration, IT equipment management, and the secure handling of sensitive information in compliance with NIST SP 800-171 and 800-53 standards. The contractor is also responsible for packaging equipment for shipment and ensuring all deliverables meet strict quality levels for accuracy, timeliness, and Section 508 compliance. Administrative requirements include monthly reporting of invoice discrepancies and the provision of a complete employee list to the Contracting Officer's Representative for system access.