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A/V Service Agreement and Technical Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The A/V Service Agreement and Technical Support subcontract provides essential technical support and preventative maintenance for prime contractors working on USMC facility projects at Camp Lejeune, North Carolina. This small business set-aside contract, falling under NAICS code 811210, involves the operation of a 24/7 helpdesk capable of delivering remote support within one hour and dispatching on-site technicians within 48 to 72 hours. The scope of work includes performing hardware repairs, executing software and firmware updates, and conducting annual preventative maintenance visits. To ensure accountability and operational readiness, the contractor is required to deliver detailed maintenance logs and documented support tickets to the Department of Defense.

General Info

Small business A/V technical support and maintenance for USMC facilities at Camp Lejeune.

Agency

Department Of Defense → Commanding GeneralView Agency

NAICS

811210 - Electronic and Precision Equipment Repair and MaintenanceView NAICS

Place of Performance

Camp Lejeune, NC, USA

Set-Aside

SBA

Documents

This scope was carved out of M6700126Q0153.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Division Conference Rooms VTC Upgrade

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → Commanding General
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Commanding General
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Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support and preventative maintenance for prime contractors on USMC facility projects at Camp Lejeune, NC. Operates a 24x7 helpdesk, performs hardware repair, and executes software/firmware updates. Dispatches on-site technicians within 48-72 hours and provides remote support within one hour. Performs annual preventative maintenance visits. Delivers maintenance logs and documented support tickets.

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