Access & Identity Management System (AIMS) support services

The Department of Education’s Federal Student Aid (FSA) Acquisitions Office is issuing a sole-source, firm-fixed-price task order under the GSA Multiple Award Schedule to PPS InfoTech, LLC for continued support of the Access and Identity Management System (AIMS), a mission-critical platform serving over 100,000 users. The contract, solicitation number 91003126F0041, has a base performance period from July 1, 2026, to September 30, 2026, with an estimated value of $1,060,000, and includes three optional one-month extensions through December 2026, plus a potential six-month extension under FAR 52.217-8 to ensure uninterrupted service. Performance is centered in Rockville, Maryland, with remote delivery supporting nationwide operations, and the award is justified under GSAR 538.7104-3(b)(ii) due to the incumbent’s unique institutional knowledge and the unacceptable risk of service disruption during an active protest. The evaluation prioritizes operational risk mitigation, system continuity, cybersecurity integrity, and technical interoperability over cost, following a best-value trade-off approach rather than LPTA. The system operates under strict federal security standards including OAuth, OIDC, SAML, JWT, and Secure LDAP, and complies with 32 CFR 2002 for the protection of Personally Identifiable Information. No detailed pricing is provided for option periods, and no specific invoicing method, payment office details, or accounting codes are listed. The Contracting Officer is Emmanuel Wilson, with Von Kratt serving as the technical representative and LaVonne Shingler as the approving official; no COR or COTR is formally designated. Key personnel from PPS InfoTech must maintain continuous access to the AIMS and Person Authentication Service (PAS) infrastructure, leveraging their established expertise to ensure seamless system stability during a transition window. No representations, certifications, or socioeconomic status information from the offeror are included, and while security requirements are robust, explicit personnel clearance levels are not stipulated. Organizational conflict of interest provisions are not addressed, and no packaging, labeling, or marking requirements are specified. The contract is issued as a bridge to sustain AIMS functionality pending a future consolidated procurement.