Administration Services for COBRA, Flexible Spending Accounts (FSA), HDHP Health Savings Accounts (HSA), and Retiree Billing

The University of Arkansas System (UAS) is soliciting proposals for Administration Services Only (ASO) to manage COBRA, Flexible Spending Accounts (FSA), HDHP Health Savings Accounts (HSA), and Retiree Billing for non-Medicare eligible medical, dental, and vision plans. The proposed effective date for these services is January 1, 2028, with administrative fees required to be guaranteed for at least three years. The selected vendor must be licensed to do business in Arkansas and maintain strict compliance with HIPAA, GDPR, and various IRC tax codes, including non-discrimination testing. Key deliverables include the provision of comprehensive plan documents and a payroll interface for the transfer of information to and from the UAS Workday HRIS. Award selection will be based on the most qualified and responsive firm, with proposals scored out of 100 points. The highest weight is placed on service pricing (30 points), followed by capability and experience, service and account management, participant experience, and financial stability (10 points each), with remaining points allocated to reporting requirements and the implementation plan. Contractors must provide comprehensive general liability and workers compensation insurance with a minimum of $1,000,000 per occurrence. Proposals must be submitted electronically via Proposal Tech by December 21, 2026, and must include a certification form and an intent to bid form.