Administrative Services

THIS IS NOT A SOLICITATION ANNOUNCEMENT. THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY. THE PURPOSE OF THIS ANNOUNCEMENT IS FOR MARKET RESEARCH PURPOSES ONLY. RESPONSE TO THIS ANNOUNCEMENT WILL BE USED BY THE GOVERNMENT TO MAKE APPROPRIATE ACQUISITION DECISIONS. A SUBSEQUENT SOLICITATION ANNOUNCEMENT MAY FOLLOW. RESPONSES TO THIS ANNOUNCEMENT WILL NOT BE CONSIDERED AS AN ADEQUATE RESPONSE TO ANY FUTURE ANNOUNCEMENT. The General Services Administration (GSA) seeks a Provider/Offeror to Provide Administrative Services at three building locations in Indianapolis, Indiana. This service contract includes, but is not limited to the following requirements: The contractor shall perform the required administrative services. Performance will be based on the Government's evaluation of results, not the frequency or method of performance. This will be a performance based contract. The evaluation of results will be based on Contracting Officer and/or designee's inspections, and best trade practices. Only 1 position at each location (for a total of 3) is required. Requirements: Duty Location #1 - Service Order Dispatcher Responsible for receiving, processing, distributing, and ensuring compliance of over 400 mechanical/custodial service requests a month Support Property Manager in the management of office automation initiatives including technical system maintenance i.e. fax machine, copiers, plotters, postage machine Reconcile and coordinate contractor payments and administer regulatory requirements with contractors and/or suppliers Provide administrative support for office personnel and clients Liaison between Agencies, Property Management and General Contractors Operate computer programs such as Google, Internet Explorer, Word, Excel, Microsoft Publishers for various office functions as required Receive, troubleshoot and disperse incoming telephone calls and in-person callers, responsible for handling routine inquiries Maintain, organize, and archive file plan Prepare business calendars and schedules of meetings and conferences. Manage joint use conference room scheduling and use. Compose, edit, and disseminate office and building memos, regulatory information, and instructional communications. Receive, monitor, and log utilities for associated Indiana building locations. Assist Multifunctional team in administrative capacity and building related tasks i.e. Taxes, faxes, deliveries (sending and receiving)... Assist Engineering Techs in administrative capacity, i.e. scheduling, faxes, copies, deliveries (sending and receiving)... Send, Receive and Disperse incoming and outgoing mail and packages for Office Personnel Receive, reconcile and catalogue UPS receipts for Indianapolis, Ft. Wayne and Lafayette. Display and distribute Missing Children's Posters for all associated Indiana building locations. Disseminate updates via email to Property Manager(s). Dispatch emergency/repair elevator requests and maintain Elevator log Maintain, disseminate Building Access Keys for cleared contractors Maintain, and schedule, government vehicles Postage Collect and catalogue all FSS information Establish office supply orders Support procurement team functions during purchasing agent absences i.e. collect and scan documents for transmittal to procurement office Other administrative duties as requested by the Supervisory Property Manager Duty Location #2 - General Clerk II Receptionist duties such as answer phone, respond/receive phone messages, greet clients Support Property Manager in the management of office automation initiatives including technical system maintenance i.e. fax machine, copier, scanner, office printers, labels, etc. Provide administrative support for office personnel and clients Liaison between Agencies, Property Management and General Contractors Create/ Post Flyers for building Key card applications/cards/fobs process, send, test investigate problems and update Create, Send, Follow-up, Organize NCMMS service tickets & ERC tickets Create/Update phone lists such as Tenant Fact Sheet, Phonebook File such as RWA, Form 139, Form 49, maintenance reports, sign in sheets, key card applications, UPS shipping orders, service tickets, various agency information Type documents for notices, building memos, newsletters, etc. Customer service for walk in service requests Stock Indy Go schedules Create daily parking access lists Regular maintenance on various office equipment such as refill paper, change toner/ink Submit office supply requests Send, Receive and Disperse incoming and outgoing mail and packages for Office Personnel Assist Property Management staff with various duty requests such as reminders, phone calls, memos, emails, data gathering Create laminated documents-posters, parking tags Provide required verification on guests & vendors coming in and out of building Schedule appointments as necessary Make service calls for building, technical equipment, and elevators Handle requests for keys Conference room reservations Operate computer programs such as Google, Internet Explorer, Word, Excel, Microsoft Publishers for various office functions as required Arrange pick-up for office shred bin at the Sarah Cook House in Springfield, IL Other administrative duties as requested by the Supervisory Property Manager Duty Location #3 - General Clerk I Receptionist duties such as answer phone, respond/receive phone messages, greet clients Support Property Manager in the management of office automation initiatives including technical system maintenance i.e. fax machine, copier, scanner, and office printers Provide administrative support for office personnel and clients including various duty requests as reminders, phone calls, memos, e-mails, data gathering Liaison between Agencies, Property Management and General Contractors Responsible for receiving, processing, distributing, and ensuring compliance of mechanical/custodial service requests including use of the NCMMS Establishing and maintaining file program Collect and catalogue all FSS information Submit office supply requests Send, Receive and Disperse incoming and outgoing mail and packages for Office Personnel Issue keys to client representatives and contractors Maintain office logs Lock door of GSA office and GSA Museum Operate computer programs such as Google, Internet Explorer, Word, Excel, Microsoft Publishers for various office functions as required Enter data into ETAMS computerized timekeeping system Fleet Management duties including requesting vehicles and reporting mileage Other administrative duties as requested by the Supervisory Property Manager Those wishing to identify their capability to provide the aforementioned services should respond to this announcement via email to jonathan.a.rubin@gsa.gov no later than Monday, September 19, 2016 at 10:00 AM (Eastern Standard Time). Interested parties should provide the following: Company Name, Company Address, Point of Contact, phone number and email address, DUNS number and capability statement for the services as stated above. Additionally include; three customer references to which you have provided similar services, and your company business size pursuant to the following questions: (1) Is your business large or small, (2) If small, does your firm qualify as a small, emerging business or small disadvantaged business? (3) If disadvantaged, specify under which disadvantaged group and if your firm is certified under Section 8(a) of the Small Business Act, (4) Is your firm a certified Hubzone firm? (5) Is your firm woman-owned or operated business? (6) Is your firm a certified Service-Disabled Veteran Owned Small or Veteran Owned Small Business? The Method of Award is based on past performance and price. THIS REQUEST FOR INFORMATION OR "SOURCES SOUGHT," SHALL NOT BE CONSTRUED AS A REQUEST FOR PROPOSAL OR OFFER. INFORMATION IS TO BE PROVIDED ON A VOLUNTARY BASIS. NO ENTITLEMENT TO PAYMENT OF DIRECT OR INDIRECT COSTS OR CHARGES INCLUDING POSTAGE AND SHIPPING WILL ARISE AS A RESULT OF THE SUBMISSION OF INFORMATION.