Alarm Monitoring and Alarm System Services

The City of Port Moody is soliciting proposals under RFP26-28 for a qualified firm to provide comprehensive alarm monitoring and system services for various municipal facilities, including the Civic Centre, Public Safety Building, and several community centers. The scope of work encompasses 24/7/365 monitoring through a ULC-certified center for security, fire, intrusion, elevator, panic, and dangerous gas detection systems, specifically including ammonia. The selected contractor will be responsible for preventative maintenance, inspections, testing, repairs, annual certification, and the potential supply and installation of replacement or upgrade equipment. All services must adhere to applicable industry codes, manufacturer recommendations, and regulatory standards. The contract is structured for an initial term of three years, with the option to renew for two additional one-year periods. Proposals must be submitted electronically via the City's bidding portal by November 19, 2026. The evaluation process consists of an initial screening for mandatory requirements and minimum qualifications, followed by a secondary evaluation based on specific criteria. The City reserves the right to negotiate with the highest-ranked proponents and is not obligated to award the contract to the lowest bidder. Key requirements for proponents include the ability to pass facility security clearances, maintain strict confidentiality, and provide emergency response services around the clock.