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Post-Implementation Infrastructure Support (On-Call)

Active
International

Contract Overview

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This subcontract for Post-Implementation Infrastructure Support provides on-call technical maintenance and support for prime contractors working on City of Port Moody infrastructure projects. The scope of work includes troubleshooting, resolving hardware and software issues, and performing emergency repairs or configuration adjustments using specialized diagnostic tools. The service provider is responsible for delivering detailed maintenance logs and ensuring full restoration of system functionality. Key requirements include strict adherence to five-year OEM warranty specifications and compliance with minimum call-out time standards. This opportunity is associated with NAICS code 541513 and is located in Port Moody. Interested parties must submit their responses by the deadline of November 13, 2026.

General Info

Place of Performance

Port Moody, BC, CAN

Set-Aside

NONE

Documents

This scope was carved out of RFP26-26.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

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Servers & Storage Infrastructure Replacement

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Organization & Contact Information

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AgencyGovernment of Canada → City of Port Moody
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides on-call technical maintenance and support for prime contractors on City of Port Moody infrastructure projects. Performs troubleshooting, resolves hardware/software issues, and executes emergency repairs or configuration adjustments using diagnostic tools. Must adhere to 5-year OEM warranty specifications and meet minimum call-out time requirements. Delivers maintenance logs and restored system functionality.

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