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This Subcontract opportunity from Government of Canada was posted on September 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Post-Implementation Support & Maintenance

Closed
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541513
New
SLED
IT Network and Maintenance Support Services
Solicitation # 27-002
The Sanford Housing Authority is soliciting proposals for IT Network and Maintenance Support Services under solicitation 27-002. The contract involves providing comprehensive IT support for the Agency and Central Carolina Strategic Developers, including network monitoring, systems administration, security and recovery planning, hardware support, and technical troubleshooting. The initial term is two fiscal years, with options for up to three additional one-year renewals, not to exceed a total of five consecutive fiscal years. Onboarding must be completed within 30 calendar days of the Notice to Proceed, and the contractor must adhere to strict on-site response times: two hours for high-priority requests and two business days for normal-priority requests. Proposals are due by December 2, 2026, and must be submitted as a searchable PDF via the eProcurement Marketplace. Evaluation is based on a weighted scoring system: proposal pricing and fees (20 points), relevant experience and past performance (30 points), approach and engagement (25 points), and organizational capacity and staffing (25 points). The contractor must provide an account manager and lead technician and comply with various federal and state regulations, including the Byrd Anti-Lobbying Amendment, HUD equal opportunity provisions, and North Carolina E-Verify requirements. Mandatory certifications include maintaining a drug-free workplace and ensuring no organizational conflicts of interest exist.
Sanford Housing Authority

POSTED

2 days ago

DEADLINE

in 20 days

AI Contract Overview

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This subcontract for the Senate of Canada involves providing post-implementation technical support and system maintenance for prime contractors. The scope of work focuses on managing Service Level Agreements to ensure system availability and the timely response and resolution of incidents through the use of monitoring tools and help desk ticketing. Adherence to ITIL standards is required to maintain consistent system uptime and resolve technical incidents. The opportunity is categorized under NAICS code 541513 and is managed by the Government of Canada, with a response deadline of September 30, 2026.

General Info

Senate of Canada subcontract for IT technical support and system maintenance until September 2026.

Documents

This scope was carved out of SEN-027 26-27.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CALL QUEUE MANAGEMENT SYSTEM

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Senate
ContactsNo contacts available
OfficeN/A
Organization / AgencyGovernment of Canada → Senate
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing technical support and system maintenance for prime contractors on Senate of Canada projects. Manages Service Level Agreements (SLAs) for availability, incident response, and resolution using help desk ticketing and monitoring tools. Requires ITIL standards compliance. Delivers ongoing system uptime and resolved technical incidents per SLA.

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