This Government Contract opportunity from Government of Canada was posted on August 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Cloud Service Level Agreement (SLA) Management & Support

Closed

International

Submission Closed09/08/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking proposals for Managed Information Technology Services. This solicitation is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The opportunity is specifically set aside for small businesses, including certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone small businesses. Interested parties must submit their responses by the deadline of November 16, 2026. The primary point of contact for this procurement is Swan Lam. Further details and submission guidelines can be accessed through the provided SBA portal link.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

Power Marketing Consultant Services for Sierra Nevada Region (SNR)The Western Area Power Administration, under the Department of Energy, is forecasting a requirement for Power Marketing Consultant Services specifically for the Sierra Nevada Region. This project will be performed in California and is designated as a small business set-aside under NAICS code 541513. The current incumbent contractor for these services is Wyandotte Technologies. Interested parties can coordinate with the Small Business Program Managers for further details regarding this upcoming acquisition.

Western Area Power Administration

POSTED

DEADLINE

The purpose is to award Indefinite Deliver, Indefinite Quantity Task Order Contract for Information Technology (IT) and Cybersecurity Support Services for the Department of Energy, DOE-SR. 00001 Ente…This Indefinite Delivery, Indefinite Quantity Task Order Contract is issued by the Department of Energy's Office of Environmental Management to secure comprehensive Information Technology and Cybersecurity Support Services. The scope of work is divided into three primary components: enterprise system management and service center operations including IT capital planning support, dedicated cybersecurity support services, and other direct costs. The procurement is forecasted as a small business set-aside under NAICS code 541513. The current incumbent contractor for these services is DNI Emerging Technologies, LLC. Interested parties may coordinate with the Small Business Program Manager, Kenneth Johnson, regarding this opportunity.

Office of Environmental Management

POSTED

DEADLINE

SBA Requirement Number isZG1681477630O: The Office of Petroleum Reserves has a requirement for a contractor to provide support for mission related goals established to ensure program implementation,…The Office of Fossil Energy within the Department of Energy is seeking a contractor to support the Office of Petroleum Reserves in achieving mission goals related to program implementation and energy security. This forecast, identified by SBA Requirement Number isZG1681477630O, focuses on a wide array of technical services including computer programming, the development of client-server and network applications, and the creation of internet and intranet websites. Additionally, the scope of work encompasses GIS, database development and structuring, and comprehensive information management with a strong emphasis on security and cybersecurity. This opportunity is designated as a small business set-aside under NAICS code 541513. The current incumbent contractor for these services is Code Plus, Inc. Interested parties may coordinate with Small Business Program Manager Brian Halstead regarding this requirement.

Office of Fossil Energy

POSTED

DEADLINE

Post-Implementation Maintenance and Help-Desk SupportThis subcontract for Post-Implementation Maintenance and Help-Desk Support provides essential technical assistance and system maintenance for prime contractors working on Hidalgo County Community Service Agency projects in Texas. The scope of work involves operating a comprehensive help-desk accessible via telephone, email, and a dedicated portal, utilizing industry-standard ticketing systems such as Jira or ServiceNow to track and manage requests. The service provider is responsible for ensuring consistent system availability and the timely resolution of technical incidents. Operations are governed by a severity-based escalation process and strict adherence to defined Service Level Agreements to ensure rapid restoration of services. Interested parties should note the response deadline of November 6, 2026, for this opportunity categorized under NAICS code 541513.

Community Service Agency

POSTED

DEADLINE

ManageEngine Software License ProviderThis subcontract agreement with the Capital Regional District in British Columbia focuses on the procurement and renewal of software licenses and manufacturer-authorized maintenance for IT projects. The selected provider is responsible for delivering active licenses and maintenance agreements for 30 users across three specific ManageEngine products: ServiceDesk, Endpoint Central, and OpManager. The primary objective is to ensure service continuity and full environment compatibility for prime contractors. To qualify for this contract, the provider must hold official manufacturer-authorized partner or reseller status. Interested parties must submit their responses by November 19, 2026, in accordance with the solicitation posted on October 23, 2026. The work will be performed within Canada under NAICS code 541513.

Capital Regional District

POSTED

DEADLINE

Medical System Connectivity and Cybersecurity ImplementationThe Medical System Connectivity and Cybersecurity Implementation subcontract focuses on the integration of CT scanners into hospital networks for prime contractors working on Health - SMMC projects in California. The primary objective is to establish seamless connectivity between scanning equipment and PACS/HIS systems, ensuring that medical imaging is properly integrated with hospital records. This technical implementation relies on the deployment of secure gateways and specialized network hardware to facilitate data flow. A critical component of the project is the application of rigorous security measures to protect sensitive health information. The contractor is required to implement cybersecurity protections aligned with NIST frameworks and HIPAA standards to ensure regulatory compliance and data integrity. Interested parties must respond by November 11, 2026, for this initiative categorized under NAICS code 541513.

POSTED

DEADLINE

Software Consulting & Integration ServicesThis subcontract for Software Consulting and Integration Services involves providing specialized technical expertise to configure, migrate, and integrate repository and journal software for prime contractors working on Mississippi State University projects. The scope of work includes executing system configurations, migrating existing digital collections, and utilizing API tools and migration scripts to ensure seamless integration with university authentication and identity systems. The primary deliverables are a fully configured system environment and successfully migrated data sets. Managed under agency MPTAP in Mississippi, the project falls under NAICS code 541513. The solicitation was posted on October 23, 2026, with a response deadline set for October 29, 2026.

POSTED

DEADLINE

Digital Curriculum Platform Technical SupportThis subcontract for Digital Curriculum Platform Technical Support involves the management, repair, and maintenance of digital platforms for prime contractors working on Mesa Public Schools projects. The scope of work includes executing data entry, storage, retrieval, and network troubleshooting through the use of database management systems and cloud hosting. Key performance indicators for the contract include maintaining system uptime, ensuring data integrity, and the timely resolution of technical support tickets. The project is managed by the Purchasing Department in Arizona under NAICS code 541513. Interested parties must ensure they carry the required Cyber and/or Crime Insurance to be eligible. The solicitation was posted on October 23, 2026, with a response deadline set for November 10, 2026.

Purchasing Department

POSTED

DEADLINE

GIS & Mapping TechnicianThis subcontract opportunity for a GIS and Mapping Technician supports prime contractors on projects for the City of South Burlington and the Chittenden County Regional Planning Commission. The selected provider will be responsible for performing data-driven existing conditions analysis and developing Official Map recommendations. Key deliverables include the production of final digital graphics, GIS files, and comprehensive existing conditions maps. Managed under the Vermont Department of Economic Development, this engagement falls under NAICS code 541513. The solicitation was posted on October 23, 2026, with a response deadline set for November 20, 2026, at 9:00 AM.

Department of Economic Development

POSTED

DEADLINE

Application Maintenance and Support (Managed Services)This subcontract for Application Maintenance and Support focuses on providing managed services for the NIDA application used by prime contractors on Department of Finance projects in Northern Ireland. The scope of work includes executing service transitions, managing day-to-day application support, implementing bug fixes, and performing general system maintenance to ensure the application remains operational. The primary deliverables consist of a fully maintained system and regular SLA compliance reports. To qualify for this engagement, providers must hold Cyber Essentials Plus and ISO/IEC 27001:2022 certifications. The opportunity is managed by the CPD Supplies and Services Division under NAICS code 541513. Interested parties must submit their responses by the deadline of November 20, 2026.

CPD - Supplies and Services Division

POSTED

DEADLINE

Network Licensing and Subscription ProviderThis subcontract agreement establishes a Network Licensing and Subscription Provider to supply software licenses and subscription keys for prime contractors working on Metropolitan Library System network projects. The scope of work covers 21 library locations, requiring the delivery of active licenses and subscriptions registered to the system that are fully compatible with Cisco and Meraki hardware. To qualify for this contract, the provider must maintain status as an Authorized Cisco or Meraki licensing partner to ensure all feature sets and durations meet the specified requirements. The solicitation was posted on October 23, 2026, with a response deadline of November 20, 2026, falling under NAICS code 541513.

Metropolitan Library System

POSTED

2 days ago

DEADLINE

in 26 days

AI Contract Overview

This subcontract for the Department of Employment and Social Development within the Government of Canada focuses on Cloud Service Level Agreement Management and Support. The selected provider will deliver ongoing technical support, warranty, and maintenance services for prime contractors on cloud projects, utilizing ticket management software to oversee response times, escalation paths, and disaster recovery protocols. The scope of work includes monitoring and notifying the client of service interruptions and vulnerabilities in accordance with the Service Level Agreement. Additionally, the contractor is responsible for providing detailed monthly and annual reports regarding system uptime and the resolution of support tickets. The opportunity is listed under NAICS code 541513 with a response deadline of September 8, 2026.

General Info

Cloud SLA management and technical support for Canada's Department of Employment and Social Development.

Agency

Government of Canada → Department of Employment and Social Development

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

This scope was carved out of 100032158.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request for Proposal (RFP) for a Comprehensive and Scalable Applicant Tracking System (ATS) to Enhance Recruitment Efficiency and Candidate Experience

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 17

subcontract

Response DeadlineSep 8

Deadline has passed

Submission Closed

09/08/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Department of Employment and Social Development

ContactsNo contacts available

OfficeN/A

Organization / AgencyGovernment of Canada → Department of Employment and Social Development

Office AddressN/A

ContactsNo contact information available

Full Description

Provides ongoing technical support, warranty, and maintenance for prime contractors on Government of Canada cloud projects. Manages response times, escalation paths, and disaster recovery protocols using ticket management software. Monitors and notifies the client of service interruptions and vulnerabilities per Annex N - Service Level Agreement. Delivers monthly/annual uptime reports and resolved support tickets.