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Research Platform Availability and Technical Support

Active

International

Response Deadline11/04/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Research Platform Availability and Technical Support involves providing technical infrastructure management for prime contractors working on Public Safety Canada research platforms. The service provider is responsible for maintaining a 99% platform uptime, managing scheduled maintenance, and resolving functionality or access issues through cloud hosting environments and ticketing systems. Adherence to ITIL or equivalent service management standards is required, with deliverables including detailed resolution logs and uptime reports. The contract is issued by the Department of Public Safety and Emergency Preparedness for the Government of Canada, with performance taking place in the National Capital Region. Interested parties must respond by November 4, 2026, regarding this opportunity which falls under NAICS code 541513.

General Info

Agency

Government of Canada → Department of Public Safety and Emergency Preparedness

NAICS

541513 - Computer Facilities Management Services

Place of Performance

National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

This scope was carved out of 202701950.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IM/IT Research and Advisory Services for Public Safety Canada

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 15

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 07:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencyGovernment of Canada → Department of Public Safety and Emergency Preparedness

ContactsNo contacts available

OfficeN/A

Organization / AgencyGovernment of Canada → Department of Public Safety and Emergency Preparedness

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies technical infrastructure management for prime contractors on Public Safety Canada research platform contracts. Monitors platform uptime to ensure 99% availability, manages scheduled maintenance windows, and resolves platform access or functionality issues using cloud hosting environments and ticketing systems. Requires ITIL or similar service management standards. Delivers uptime reports and resolution logs.

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