RFP DOT Managed Security Service Provider (MSSP) #2025-067

The New Hampshire Department of Transportation (NHDOT) is seeking a Managed Security Service Provider (MSSP) under solicitation 2025-067 to provide comprehensive cybersecurity monitoring, threat detection, and field network support for its Transportation Systems Management and Operations (TSMO) Bureau and Transportation Management Center (TMC). The primary objective is to protect critical Intelligent Transportation Systems (ITS) infrastructure, including traffic signals and Smart Work Zones, while ensuring compliance with state and federal security standards such as NIST 800-171 and 800-53. This not-to-exceed contract is intended for a five-year performance period and requires the vendor to provide 24/7/365 monitoring, vulnerability assessments, and specialized field technician support equipped with specific diagnostic tools and safety gear. The procurement process utilizes a best-value selection method based on a 500-point scoring system combining technical and price proposals, with a minimum technical threshold of 50 points required for price evaluation. Key deliverables include the implementation of an incident response workflow categorized by severity, integration and user acceptance testing, and the provision of specialized cybersecurity training for ITS operators. The contract is governed by New Hampshire law with jurisdiction in the Merrimack County Superior Court. Proposals are due by November 5, 2026, and must include detailed pricing across several categories, including software licenses, hosting, and critical issues field services, with supplemental liquidated damages set at 260.00 dollars per calendar day for missed milestones.