This Government Contract opportunity from California was posted on February 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Amazon Connect Voice & IVR Software Licensing Renewal

Closed

State & Local

Submission Closed02/06/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Aberdeen Test Center - Data Collection Support Services (DCSS)

Solicitation # W91CRB-26-0000_043711

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Support Services - Operations

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Organizational Analytics Platform RFP

Solicitation # 8559

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Secure Cloud Hosting & Platform SupportThis subcontract for Secure Cloud Hosting and Platform Support provides essential online infrastructure and technical maintenance for prime contractors working with the Alabama State Department of Education, CTE and Workforce Development. The primary scope of work involves providing secure cloud hosting for the ELC platform, managing license authentication and user access for 2,500 users, and utilizing Identity and Access Management systems to ensure consistent platform uptime and security. To maintain the integrity of the environment, the provider must hold specific security certifications, including SOC2, to deliver a functional and accessible online platform. This engagement falls under NAICS code 518210 and is focused on delivering a high-security technical foundation for state educational and workforce development initiatives.

Alabama State Department of Education, CTE \ Workforce Development

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1 day ago

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in 1 day

AI Contract Overview

This subcontract agreement involves the renewal of Amazon Connect cloud-based contact center software licenses for the Department of Internal Services in California. The contract covers a 12-month period and specifically includes IVR functionality with a licensing structure based on usage or per-transaction metrics. The performance of these services is centered in Los Angeles, operating under NAICS code 518210. The procurement process was managed through the California Department of Internal Services, with official records and bid information maintained via the Los Angeles County bid portal.

General Info

12-month Amazon Connect software license renewal for California Department of Internal Services.

Agency

California → Department of Internal Services

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Los Angeles, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFB-IS-26200558-1.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

1079243- EMITE REPORTING SOFTWARE RENEWAL

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

Response DeadlineFeb 6

Deadline has passed

PostedFeb 18

subcontract

Submission Closed

02/06/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyCalifornia → Department of Internal Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → Department of Internal Services

Office AddressN/A

ContactsNo contact information available

Full Description

Renewal of Amazon Connect cloud-based contact center software licenses for 12 months, including IVR functionality and usage-based or per-transaction licensing.