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AMS User Training and Documentation

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Documents

This scope was carved out of MSD 26-012.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Request for Proposals for Professional Services for Asset Management System

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Organization & Contact Information

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AgencyCalifornia → Municipal Services Department of City of Murrieta
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs training of City staff on the Asset Management System for prime contractors on City Department projects. Conducts training workshops, creates user manuals, develops how-to guides, and provides administrator training using Learning Management Systems (LMS). Requires professional training certifications. Delivers trained City personnel and a complete set of user manuals and documentation.

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Request for Proposals for Professional Services for Asset Management System
Solicitation # MSD 26-012
The City of Murrieta is soliciting proposals for a comprehensive, secure, cloud-based Asset Management System (AMS) to centralize the tracking and maintenance of physical assets, including buildings, parks, fleet, public right-of-way, and stormwater infrastructure. The selected solution must provide core capabilities for asset lifecycle management, configurable work order workflows with mobile field functionality, and GIS-based management. A critical component of the system is a public-facing service request portal designed to intake resident requests while reducing administrative burdens through automation and artificial intelligence. The project is envisioned as a five-year contract beginning around April 2027, encompassing software licensing, system configuration, data migration, training, and ongoing technical support. To ensure system integrity and security, the vendor must maintain a security program aligned with NIST and CIS controls and hold SOC 2 Type II or ISO/IEC 27001 certification. The implementation process will include rigorous User Acceptance Testing (UAT) covering workflows, integrations, and mobile functionality, culminating in a formal readiness assessment before production deployment. Proposals must be submitted via the PlanetBids portal by October 29, 2026, and must include a response file, a separate cost proposal, and a completed Technical Response Matrix. The contract will be awarded as a not-to-exceed amount, with payments issued monthly within 30 to 45 days of approved invoicing.
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