Annual Contract for Risk Claim Management Solution

Tarrant County is seeking a vendor to provide a Risk Claim Management Solution aimed at streamlining claims workflow processing and enhancing the management of both new and existing claims within the Budget and Risk Management Office. The contract is initially set for a twelve-month period, commencing upon award or notice to proceed, with the possibility of two additional renewal periods of equal length, contingent upon mutual agreement and vendor compliance with document submission requirements. The pricing must remain fixed throughout the contract duration, and renewal options require timely submission of updated documentation at least 30 days prior to the renewal period. The contract size is estimated to range between 500,000 and 2,000,000 dollars, reflecting the scope and importance of the solution to county operations. The procurement process emphasizes adherence to policies promoting equal opportunity, including the county’s Historically Underutilized Businesses (HUB) policy, which encourages participation from certified HUBs with a target goal of 20%. The solicitation process involves detailed documentation, including responses to public questions, bid forms, and compliance forms, ensuring transparency and competitive bidding. The project scope and specifications are supported by various related documents, including policy outlines, technical questions, and project-specific inquiries, all aimed at ensuring the selected vendor can deliver a comprehensive, compliant, and effective risk claim management system tailored to the county’s needs.