Application Operations & Monitoring Support

The State of Rhode Island is seeking a subcontractor to provide ongoing monitoring, incident response, and operational support for state-managed applications. The scope of work includes continuous performance tracking, ensuring service availability, and maintaining system reliability through proactive and reactive measures. This contract requires the vendor to deliver timely identification and resolution of application issues, with a focus on minimizing downtime and maintaining optimal system performance across critical state services. The solicitation is categorized under NAICS code 541512 for computer systems design services and is posted as a subcontract opportunity with a response deadline of August 11, 2026. All work is expected to be performed in support of Rhode Island’s state applications, though specific location details for performance are not listed. Interested parties must submit proposals through the designated state vendor portal prior to the deadline, with no set-aside provisions or organizational type restrictions indicated. The contracting entity is the Rhode Island state agency, and further details can be accessed via the official state vendor bidding portal.