Army Transportation Command Domestic Tender Program

The Army Transportation Command is seeking industry input on Commercial Off the Shelf systems that can support complaint tracking and resolution for the Domestic Tender Program, enabling both government and non-government stakeholders to submit issues such as complaints, compliance violations, protests, appeals, policy inquiries, and questions directly to the ARTRANS G3 staff. The desired solution must provide a robust platform for intake, management, and tracking of these submissions while allowing stakeholders to monitor the status and receive timely updates on resolutions, ensuring transparency and accountability throughout the process. The system should be scalable, user friendly, and capable of integrating seamlessly with existing government workflows without requiring extensive customization. The solicitation, numbered W519TC0002, was posted on August 5, 2026, with responses due by September 1, 2026, and is categorized as a sources-sought notice with no set aside applied. It falls under NAICS code 541614 and is managed by the Department of Defense through the office located in Rock Island, Illinois, with the primary point of contact being Jennifer Cramblett. The place of performance is designated as Illinois, and interested parties are directed to the SAM.gov portal for further details and submission guidelines. This request aims to identify viable COTS solutions that enhance operational efficiency and stakeholder engagement within the Domestic Tender Program.