Articulate 360 Teams Software Licenses

The Texas Health and Human Services Commission is seeking competitive bids for Articulate 360 Teams Software Licenses to support the development, maintenance, and delivery of interactive, regulation-compliant online training courses. The solicitation, identified as HHS0017202, was posted on April 28, 2026, with responses due by May 13, 2026. Bidders must submit their proposals via email, the HHS Online Bid Room, or physical delivery on a single USB drive enclosed in a properly labeled and sealed envelope or carton. The contract is structured as an Invitation for Bids with an initial term of 12 months and two optional one-year renewal periods, plus a potential one-year extension at the state’s discretion. Services are performed remotely during standard business hours, with a designated primary location at 1111 W. North Loop, Austin, TX, though HHS may modify the service location with 30 days’ notice. Performance requires a four-hour response time to service requests and adherence to professional conduct standards, including compliance with state rules and accessibility requirements, though specific technical standards like WCAG are not explicitly cited. Bidders must comply with stringent personnel and operational requirements, including mandatory Texas DPS background checks for all personnel covering seven years of residential history, E-Verify compliance for employment eligibility, and adherence to a non-smoking, drug-free workplace policy. All personnel must be at least 18 years old, possess three years of relevant experience, and be properly supervised and trained. Contractors must provide 24/7 emergency contact information, maintain active phone service during business hours, ensure staff wear uniforms and ID badges, and secure all equipment on-site. Insurance requirements include workers’ compensation, general liability, and professional liability coverage, with HHS named as an additional insured and a waiver of subrogation in place. Subcontractors are held to the same standards as the primary contractor. The award will not necessarily go to the lowest bidder but to the offeror providing the best value to the State of Texas based on a holistic evaluation of compliance with specifications, ability to meet performance demands, and price. Essential documentation includes Exhibits A through E, with Exhibit A being mandatory; failure to submit it results in disqualification. Public information confidentiality claims require a redacted copy labeled as “CONFIDENTIAL” or “PUBLIC,” and HUB participation may trigger a subcontracting plan requirement. No federal acquisition regulation clauses are incorporated as standalone provisions;