AUDIOCARE

The Indian Health Service has issued a forecast for an Automated Patient Communications Platform under the NAICS code 621999, designated as a Total Small Business Set-Aside, meaning only small businesses are eligible to compete for this opportunity. The initiative, titled AUDIOCARE, aims to enhance patient engagement through automated communication systems, likely targeting improved healthcare delivery and follow-up within American Indian and Alaska Native communities served by the IHS. The forecast was posted on May 25, 2026, with no solicitation number yet assigned, indicating this is a pre-solicitation notice to prepare the market and gather industry feedback. The place of performance and specific location details are not provided, suggesting the platform may serve multiple sites across IHS facilities. Debra Rethwisch is listed as the Program Point of Contact for questions regarding the project’s requirements and objectives, while Jennifer Richardson serves as the Contracting Officer responsible for the procurement process. The opportunity is accessible via the OSDBU website, and interested small businesses should monitor for future formal solicitation postings. Although no contract award date or delivery schedule is specified, the forecast signals the agency’s intent to streamline patient interactions using technology, emphasizing efficiency and accessibility in remote or underserved healthcare settings. Bidders must be certified small businesses to qualify, aligning with the agency’s commitment to supporting small business participation in federal contracting.