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Automated Patron Communication and Analytics Tools

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Automated Patron Communication and Analytics Tools involves the supply and management of a communication layer for a patron platform serving prime contractors on Broward County projects. The scope of work includes the deployment of template-based email builders, the implementation of tracking and analytics, and the configuration of newsletter distribution tools. Additionally, the provider must integrate native SMS gateways and survey modules to create a comprehensive communication suite. The project requires strict adherence to CAN-SPAM regulations and SMS opt-in and opt-out standards to ensure legal compliance. Classified under NAICS code 541511, the opportunity was posted on October 13, 2026, with a response deadline of October 20, 2026.

General Info

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of TCH2133104F1.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request for Information: Libraries - Patron Point(Springshare) Software

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Timeline

Posted

subcontract

Response Deadline

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Organization & Contact Information

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AgencyFlorida → Broward County
ContactsNo contacts available
OfficeN/A
Organization / AgencyFlorida → Broward County
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and manages the communication layer of a patron platform for prime contractors on Broward County projects. Deploys template-based email builders, implements email tracking and analytics, configures newsletter distribution tools, and provides native SMS gateways and survey modules. Requires compliance with CAN-SPAM and SMS opt-in/opt-out standards. Delivers an integrated communication suite within the patron platform.

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Same NAICS industry code

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NAICS: 518210
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Volgistics - Volunteer Management Software Solutions
Solicitation # TCH2133105F1
Broward County has issued a Request for Information under solicitation number TCH2133105F1 to determine if Volgistics Volunteer Management Software Solutions or a comparable alternative is available from multiple providers. This process is a market survey to evaluate if the service meets the criteria for a single source designation in accordance with Florida Statutes 287.057(3)(c) and 332.0075(3)(a). This RFI is not a request for pricing or a purchase commitment, and the Director of Purchasing maintains sole authority in determining if a vendor's offering is comparable to the specified needs. The required solution must be a cloud-based Software-as-a-Service platform accessible via web browsers, supporting at least four concurrent administrative operators and a minimum baseline of 200 volunteer records. Key functional requirements include volunteer profile management, automated scheduling, integrated email and SMS communication tools, and a timekeeping system for tracking cumulative service hours over multiple years. A critical component of the requirement is the technical capability to securely migrate and validate 190 historical legacy profiles and 112,282 cumulative service hours without data loss. Additionally, the provider must offer a turnkey setup package encompassing system configuration, data validation, and comprehensive training for both staff and volunteers. Responses must be submitted through the electronic bidding system by November 3, 2026.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 21 hours ago

DEADLINE

in 20 days
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Keith Deutsch
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