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Call Scripting and System Programming Services

Active

State & Local

Response Deadline11/12/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Call Scripting and System Programming Services supports prime contractors on projects for the Housing Authority of the City of Los Angeles. The scope of work involves performing programming changes to call scripts, managing automated and manual routing systems, and providing general software development to ensure overall system functionality. The successful contractor is responsible for delivering updated scripts and programmed system changes while maintaining required cybersecurity insurance. The project is based in Los Angeles and falls under NAICS code 541511. Interested parties must submit their responses by the deadline of November 12, 2026. This engagement focuses on technical maintenance and developer support to optimize communication systems for the City of Los Angeles.

General Info

Subcontract for call scripting and system programming services for Los Angeles Housing Authority.

Agency

California → City of Los Angeles

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Los Angeles, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of HA-2026-113.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Timeline

PostedOct 13

subcontract

Response DeadlineNov 12

Submission deadline

Response Deadline

11/12/2026, 07:00:00 PM UTCin 15 days

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Organization & Contact Information

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AgencyCalifornia → City of Los Angeles

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → City of Los Angeles

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs programming changes to call scripts and developer support for prime contractors on Housing Authority of the City of Los Angeles (HACLA) projects. Modifies call scripts, programs automated and manual routing systems, and provides general software development to maintain system functionality. Requires cybersecurity insurance. Delivers updated call scripts and programmed system changes.

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