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This Solicitation opportunity from New York was posted on March 21, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Avaya Enterprise Phone System Maintenance & Services

Closed
2120366State & Local

Contract Overview

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The NYS Thruway Authority intends to enter into a two-year contract with Communications Analysis Systems & Service (CASS) for the maintenance and support of the Avaya Enterprise Phone System across various locations within New York State, including Albany, Syracuse, and Buffalo divisions. This agreement is a sole-source award, as Avaya is the designated provider, and the contract is exempt from advertising requirements. The contract has a potential renewal option for an additional year, contingent upon mutual agreement. The estimated contract value ranges from $500,000 to $2,000,000, reflecting the scope and scale of services required across all NYS counties served by the Authority. The solicitation for this contract was posted on March 21, 2025, with a response deadline of April 11, 2025. The primary point of contact for questions or comments is Kelly Galvin, Contract Management Specialist, who can be reached via email or phone. This procurement aligns with the NYS Thruway Authority’s objective to ensure reliable communication infrastructure through specialized maintenance services, leveraging a single-source arrangement to streamline service delivery and support for the Avaya phone systems throughout the Authority’s operational regions.

General Info

Place of Performance

NY, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

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Submission Closed

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Organization & Contact Information

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AgencyNew York → NYS Thruway Authority
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Kelly GalvinContract Mgmt. Spec. 1

Full Description

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It is the intent of the NYS Thruway Authority to enter into an agreement with Communications Analysis Systems & Service (CASS) for Avaya Enterprise Phone System Maintenance and Services. Reason for advertising exemption: Single Source Award recipient: Avaya Any questions or comments regarding this notice of sole-source, single-source, or procurement otherwise exempt from advertising in the NYS Contract Reporter should be directed to the contact person listed for the contracting agency or public authority. Ad end date:04/11/2025 Contract term: 2 years plus 1 one-year renewal option by mutual agreement County(ies): All NYS counties Location: Various Locations within the NYS Thruway Authority's NY, Albany, Syracuse and Buffalo Divisions.

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