Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, July 22 at 2:00 PM EDT

Register Free →

Get CLEATUSFree Trial

Get CLEATUSFree Trial

Search

Top

Back to Contracts

Avaya Multi-Tenancy PBX Support and Maintenance

Active

International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The contract covers the renewal and ongoing technical support for a multi-tenancy Avaya PBX system deployed across government operations in Jamaica, ensuring continuous and reliable telecommunications services for multiple users and departments. It includes comprehensive monitoring, proactive troubleshooting, timely software updates, and dedicated help desk services designed to maintain system performance, resolve incidents swiftly, and minimize downtime across all tenant environments. The scope is focused on sustaining the integrity and functionality of the PBX infrastructure without disruption to daily operations, with support tailored to meet the demands of a shared, multi-user telephony platform. This subcontract is administered by the ICT Authority, formerly eGov, under the Government of Jamaica, and is classified under NAICS code 541512 for computer systems design and related services. The agreement was posted on July 17, 2026, and will provide essential maintenance and technical assistance to ensure the Avaya PBX system remains operational, secure, and aligned with evolving communication needs. All support activities are conducted to meet government standards for uptime, responsiveness, and service reliability, with the place of performance centered within Jamaica's public sector infrastructure.

General Info

Renewal of Avaya PBX technical support for Jamaican government multi-tenant systems with continuous monitoring and dedicated help desk services.

Agency

Government of Jamaica → ICT Authority (formerly eGov)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

JAM

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 17

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyGovernment of Jamaica → ICT Authority (formerly eGov)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Jamaica → ICT Authority (formerly eGov)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Renewal and ongoing technical support for a multi-tenancy Avaya PBX system, including monitoring, troubleshooting, software updates, and help desk services for multiple users.

Similar Contracts

Same NAICS industry code

Virtualization Consulting IDIQThe Port of Seattle is seeking a qualified technical services partner to conduct a thorough evaluation of its existing virtualization platform, focusing on performance, security, architecture, and operational reliability. The engagement will assess current conditions, uncover potential risks, and identify opportunities for optimization to ensure alignment with business goals, compliance requirements, security standards, and resilience objectives. The selected vendor will deliver a prioritized roadmap outlining actionable recommendations to enhance the platform’s efficiency, scalability, and security posture. The contract is structured as an Indefinite-Delivery/Indefinite-Quantity (IDIQ) under NAICS code 541512, with a posted date of July 18, 2026, and is managed by the ICT Enterprise Infrastructure Services division. Primary point of contact is Carol Hassard, reachable via email or phone, with Jim Dawson serving as the Project Manager. Performance will take place within the Port of Seattle’s operational environment, though specific location details are not provided. All work is expected to be conducted remotely or on-site as needed, and interested parties can access additional solicitation details through the provided online portal.

ICT Enterprise Infrastructure Services

POSTED

about 2 hours ago

DEADLINE

Azure Consulting IDIQThe Port of Seattle is preparing to engage a qualified cloud services partner through an Indefinite Delivery/Indefinite Quantity (IDIQ) contract to support the adoption, modernization, and optimization of Microsoft Azure cloud and hybrid environments. The primary focus will be on evaluating and strengthening the existing Azure architecture, guiding the implementation of new services, and ensuring alignment with organizational standards, operational requirements, and long-term scalability goals. The contractor will play a critical role in improving security posture, enhancing system resiliency, and optimizing cloud service design and deployment practices to ensure they meet enterprise-grade benchmarks and future growth needs. The engagement will be managed under the ICT Enterprise Infrastructure Services division of the Port of Seattle, with primary point of contact Carol Hassard and Project Manager Jim Dawson overseeing the process. The work will be performed remotely or on-site as needed, with no specific geographic restrictions listed. The contract is classified under NAICS code 541512, which corresponds to computer systems design and related services, indicating the need for a partner with deep technical expertise in cloud architecture and enterprise IT modernization. While the solicitation details are not yet publicly available, interested vendors should prepare to demonstrate proven experience with Azure implementations, hybrid cloud environments, security frameworks, and large-scale infrastructure optimization in a public sector context.

ICT Enterprise Infrastructure Services

POSTED

about 2 hours ago

DEADLINE

FIDS Software ReplacementThe Port of Seattle via ICT Enterprise Infrastructure Services is forecasting a procurement to replace its existing Flight Information Display System (FIDS) software with a new, modern solution designed to enhance accuracy, reliability, and user experience for travelers and operational staff. The solicitation falls under NAICS code 541512, indicating it is targeted toward custom software development services, and the primary performance location is at the Port of Seattle facilities, though specific city and state details are not provided. The project aims to modernize critical airport infrastructure by deploying an updated FIDS platform that integrates seamlessly with existing systems and supports real-time flight data, multilingual displays, and accessibility features. Primary point of contact for the solicitation is Farlis Lewis, who can be reached at lewis.f@portseattle.org or 206-787-6523, with Krista Sadler serving as the Project Manager and reachable at sadler.k@portseattle.org or 206-787-3629. The forecast was posted on July 18, 2026, and while no solicitation number or set-aside details are listed at this stage, interested vendors are encouraged to monitor the official portal link for the formal request for proposals, which will include detailed technical requirements, submission guidelines, and evaluation criteria. The initiative reflects the Port of Seattle’s commitment to upgrading essential passenger information systems to meet current and future operational demands.

ICT Enterprise Infrastructure Services

POSTED

about 2 hours ago

DEADLINE

CMMC Compliance & Cybersecurity SupportThe contract seeks a third-party provider to deliver comprehensive cybersecurity compliance services aimed at ensuring the prime contractor and its supply chain meet the Department of Defense’s Cybersecurity Maturity Model Certification Level 2 standards for handling Controlled Unclassified Information. The scope includes assessing, implementing, and maintaining technical and administrative safeguards to align with CMMC Level 2 requirements, which involve safeguarding CUI through policies, procedures, and technical controls across all tiers of the supply chain. Services will likely encompass gap analysis, documentation development, employee training, audit readiness support, and ongoing monitoring to ensure sustained compliance. This subcontract is issued under the Department of Defense and falls under NAICS code 541512 for computer systems design and related services. The solicitation was posted on July 18, 2026, with a response deadline of July 31, 2026, and is intended to support the ASC SUPPLIER OPER AE AND AF DIV’s mission-critical cybersecurity objectives. Performance is expected to occur across the prime contractor’s operational environment and associated supply chain entities, requiring the contractor to demonstrate proven expertise in DOD cybersecurity frameworks and experience with CMMC certification processes. There is no set-aside designated for this award, and it is open to qualified general contractors capable of delivering full-spectrum CMMC Level 2 compliance support.

ASC SUPPLIER OPER AE AND AF DIV

POSTED

about 3 hours ago

DEADLINE

Help Desk & Tiered IT Support ServicesThe contract is for ongoing technical support, defect resolution, and system maintenance services to ensure the stable and reliable operation of the IT system used by KPD personnel. It encompasses tiered help desk support, requiring the contractor to address user issues efficiently, resolve software and hardware defects promptly, and perform routine maintenance to minimize system downtime and maintain optimal performance. The services are critical to sustaining daily operations and must be delivered according to agreed-upon response and resolution standards to meet the needs of law enforcement users. This is a subcontract under the City of Kennewick’s procurement process, categorized under NAICS code 541512 for computer systems design and related services. The solicitation was posted on July 17, 2026, with a firm deadline for responses set for September 10, 2026, at 10:00 PM. Services will be performed in support of the Kennewick Police Department, though the exact location of performance is unspecified. Contractors must be prepared to deliver continuous, high-quality technical support without disruption, aligning with the operational demands of public safety functions.

City of Kennewick

POSTED

about 20 hours ago

DEADLINE

in about 2 months

RFP 26-013 BIPIN RMS and JMS/CMS Software ReplacementThe City of Kennewick is soliciting proposals for RFP 26-013 to replace the existing Public Safety Records and Jail Management System used by the Bi-County Police Information Network, which serves law enforcement agencies across Benton and Franklin Counties in Washington. The current system, implemented in April 2022 after transitioning from Intergraph I/Leads to Tyler Public Safety, is being replaced to better meet the operational needs of the consortium. Proposals must be submitted by September 10, 2026, at 3:00 p.m., and qualified contractors are expected to deliver a comprehensive, turnkey solution that includes system installation, data migration from multiple sources, configuration, implementation, ongoing service, and long-term maintenance tailored for a multijurisdictional environment. Interested parties must register for the pre-proposal meeting on July 27, 2026, via email to the point of contact, and all official updates, addenda, and Q&A will be posted exclusively through Public Purchase, which is the only authorized source for document access and communications. The City of Kennewick retains the authority to waive minor irregularities or reject any or all submissions, and bidders are advised to rely solely on Public Purchase for official documentation, as third-party portals cannot be guaranteed to receive updates. Technical inquiries and proposal submissions should be directed to Graham Modrell at the City of Kennewick, with contact information provided for email and phone. Online support through Public Purchase is available weekdays from 7:00 a.m. to 4:00 p.m. Mountain Time, and bidders are encouraged to verify access to materials directly through the platform to avoid delays or noncompliance. All proposals must fully address the requirements outlined in the solicitation to be considered.

City of Kennewick

POSTED

about 20 hours ago

DEADLINE

in about 2 months

IT and Learning Management System (LMS) SupportThe contract seeks a subcontractor to provide technical support for hosting and managing training materials on a secure Learning Management System, ensuring seamless delivery of educational content to authorized users. The scope includes managing user access permissions, tracking learner progress and course completions, and generating detailed reports to meet organizational compliance and performance monitoring needs. All activities must be conducted within a secure environment to safeguard sensitive data and maintain system integrity. This subcontract is issued under NAICS code 541512 for computer systems design and related services, with a response deadline of August 19, 2026. The contracting agency is Probation under the state of California, and performance is expected to align with state-level operational standards, though specific location details for performance or contact information are not provided. The opportunity is open for bids via a public procurement portal, and bidders should ensure alignment with security protocols, reporting requirements, and technical integration expectations for a government-facing LMS environment.

POSTED

about 20 hours ago

DEADLINE

in about 1 month

Digital Development ServicesThe County Executive Office - CPO in Santa Ana, California, is soliciting qualified vendors under solicitation number 017-3069106 to establish a Digital Development Services contract aimed at accelerating digital transformation across county departments. This initiative seeks to address gaps in existing procurement vehicles by providing access to specialized expertise in AI-enabled service delivery, fraud and program integrity analytics, cross-agency data exchange, and user-centered digital service redesign. The contract will support the full project lifecycle, encompassing discovery, design, development, deployment, analytics, and AI implementation, enabling departments to execute complex digital initiatives with greater efficiency and impact. Vendors interested in participating must respond by the deadline of July 28, 2026, at 9:00 PM Pacific Time. The solicitation is open to all eligible entities without a specific set-aside designation and is managed by the California state-level agency under the SLED classification. All performance is expected to occur in California, with primary point of contact being Contract Analyst Roy Aragon, reachable at 714-834-7025 or roy.aragon@ceo.oc.gov. Further details and submissions can be accessed through the official portal listed in the solicitation.

County Executive Office - CPO

POSTED

about 20 hours ago

DEADLINE

Program Database & IT SupportThe contract involves maintaining and updating a centralized database to track eligible properties, project status, grant payments, and resident communications, with an emphasis on secure data practices to ensure privacy and compliance. The system must be regularly maintained to reflect accurate, real-time information across all functional areas, supporting efficient program administration and transparent reporting. All data handling procedures must adhere to strict security protocols to protect sensitive resident and financial information. This subcontract, categorized under NAICS code 541512, is managed by California’s Procurement Services and requires submission of proposals by August 13, 2026. The work is expected to be performed without geographical restrictions indicated, and the provider will be responsible for delivering reliable IT support to sustain the integrity and accessibility of the database. No set-aside provisions are specified, and the contract is open to qualified subcontractors capable of meeting the technical and security requirements outlined.

Procurement Services

POSTED

about 23 hours ago

DEADLINE

AWS Cloud Infrastructure Migration & ImplementationThe contract entails comprehensive services to migrate state systems to Amazon Web Services, including assessment, strategic planning, data migration, application rehosting, and implementation of infrastructure as code practices. The work is focused on modernizing existing infrastructure by leveraging AWS cloud capabilities to improve scalability, security, and operational efficiency for government systems. All tasks must be executed in alignment with state standards and cloud governance frameworks, ensuring seamless transition with minimal disruption to critical services. Performance is centered in Boston, Massachusetts, with a response deadline of September 16, 2026, and the opportunity is classified as a subcontract under NAICS code 541512, which pertains to custom computer programming services. The contracting entity is the Executive Office of Technology Services and Security within the Commonwealth of Massachusetts, indicating this effort supports state-level digital transformation goals. Contractors are expected to demonstrate expertise in cloud migration methodologies, automation through IaC, and experience working with public sector IT environments.

ITD0001 - Executive Office of Technology Services and Security

POSTED

about 23 hours ago

DEADLINE

DO Not Use - Test for ERP ID IssueThis solicitation, identified as PE-40300-RFI-2027-000000008, was posted on July 17, 2026, with a response deadline of July 22, 2026, at 1:00 PM local time. It is classified as a solicitation issued by the State and Local Government (SLED) sector under the Department of Agency Administrative Services in Georgia. The solicitation is specifically labeled as a test for ERP ID issue and should not be used for actual procurement purposes. No set-aside type, NAICS code, or specific place of performance details beyond the state of Georgia have been provided. The primary point of contact is Madhavi Bhagam, reachable at mbhagam@doas.ga.gov. The official portal for additional information is accessible via the provided UI link.

Department of - Agency Administrative Services

POSTED

about 23 hours ago

DEADLINE

Microsoft Teams Phone System ImplementationThe contract calls for the full implementation of a Microsoft Teams Phone System, encompassing tenant configuration, system design documentation, integration with existing infrastructure, and comprehensive cutover planning to ensure a seamless transition from legacy telephony. The work requires technical expertise in Microsoft Teams calling features, including direct routing, calling plans, and user provisioning, along with alignment to organizational communication needs and compliance standards. The project demands detailed planning to minimize downtime and ensure continuity of service during migration. This is a subcontract opportunity under NAICS code 541512 for information technology services, posted by Clean Water Services in Oregon with a response deadline of August 17, 2026. The scope extends beyond basic deployment to include end-to-end systems design, documentation of architecture and workflows, and coordination with stakeholders to validate functionality post-migration. All performance is expected to meet the technical and operational requirements defined by the agency, with the successful bidder responsible for delivering a fully functional, enterprise-grade telephony solution within the specified timeframe.

Clean Water Services

POSTED

about 24 hours ago

DEADLINE

in about 1 month

More opportunities from Government of Jamaica → ICT Authority (formerly eGov)

Same awarding agency

Procurement of Avaya Multi-Tenancy PBX Support Renewal - RFQ GNSB2025 Q3/7

Electronic and Precision Equipment Repair and Maintenance

POSTED

about 18 hours ago

DEADLINE

Aruba Wireless Support License Maintenance and Technical Support ServicesThe contract encompasses licensed technical support services for Aruba wireless networking infrastructure, ensuring ongoing operational integrity through software updates, firmware upgrades, and expert troubleshooting. These services are designed to maintain peak network performance and reliability, supported directly by the vendor to minimize downtime and enhance system resilience across all designated environments. The scope includes proactive maintenance and responsive resolution of technical issues to uphold continuous connectivity and service quality. This is a subcontract under the ICT Authority, formerly eGov, of the Government of Jamaica, with a NAICS code of 518210, indicating its focus on data processing, hosting, and related services. The opportunity was posted on July 18, 2026, and can be accessed via the Jamaica eProcurement platform. While no specific location or point of contact is provided, performance is expected to support the agency’s broader digital infrastructure objectives throughout Jamaica.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 19 hours ago

DEADLINE

Procurement of Aruba Wireless Support Licenses for ICT Authority – RFQ GNSB2025 Q3/6

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 19 hours ago

DEADLINE

IT Equipment and Infrastructure SupplyThe contract involves the supply and potential configuration of computer equipment and associated IT infrastructure to support government information and communications technology needs, possibly including PBX operations. It is positioned as a subcontract under the ICT Authority of Jamaica, formerly known as eGov, and falls under the NAICS code 423430, which pertains to computer and peripheral equipment merchant wholesalers. The solicitation was posted on July 17, 2026, and the place of performance is within Jamaica, though specific location details are not provided. The contract does not specify a set-aside type or organization type, indicating it is open to general contractors without targeted socioeconomic preferences. All activity is tied to the official ePPS portal of the Government of Jamaica, with the reference link directing to the official procurement platform for further details.

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

POSTED

about 23 hours ago

DEADLINE