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This Government Contract opportunity from Department Of Defense was posted on October 3, 2019. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Avaya Phone System Maintenance

Awarded
W9127P-19-Q-014AFederal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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Solicitation W9127P-19-Q-014A is a small business set-aside request for quote issued by the Department of Defense for the annual maintenance of the Avaya communication system at Estate Bethlehem, St. Croix, USVI. The government intends to award a firm fixed price contract to a qualified vendor, specifically requiring an Avaya Diamond Level Federal Partner to ensure system interface compatibility and warranty preservation. The scope of work includes hardware maintenance, software updates, and helpdesk support for Avaya Aura and related systems, structured as a one-year base period with four option years. The evaluation is based on a best value decision considering price, technical acceptability, and delivery time. Key performance requirements include strict service level agreements with response times between 12 and 24 hours and repair completions within 48 hours. Additionally, contractor personnel must complete mandatory AT Level I and iWatch security training. All offers must be submitted electronically, and invoicing is processed through the Wide Area Work Flow system. The final deadline for quotes was extended to September 26, 2019.

General Info

Contract Value

$46,410.74

NAICS

811213 - Communication Equipment Repair and Maintenance

Place of Performance

Estate Bethlehem, Kingshill, VI, 00851, USA

Set-Aside

NONE

Award Issued Date

Documents

3

Avaya Equipment Maintenance Agreement - Estate Bethlehem, St. Croix PWS

PDF, High priority: read this firstsow
High

Avaya Equipment Maintenance Agreement - Estate Bethlehem, St. Croix PWS

PDF, High priority: read this firstsow
High

Sole Source Brand Name Determination - Avaya Communication System

PDF, Low prioritydetermination-and-findings
Low

AI Contract Breakdown

Uniform Contract Format

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Timeline

3 updates
PhaseAwarded
Posted

Combined Synopsis

Notice updated

Response deadline changed from Aug 20, 2019 to Sep 6, 2019. The notice description changed.

Notice updated

Response deadline changed from Sep 6, 2019 to Sep 12, 2019. The notice description changed.

Notice updated

Response deadline changed from Sep 12, 2019 to Sep 26, 2019. The notice description changed.

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → W7RQ Uspfo Activity Vi Arng
Contacts1 person available
OfficeST CROIX, VI, 00850-9731, USA
Office AddressST CROIX, VI, 00850-9731, USA
Contacts
Donna R. ProckContracting Officer

Full Description

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The purpose of this amendment is to include the justification for Name Brand certification, adjust the CLIN structure, and reupload the PWS. The due date has been extended due to this amendment. Due date is now 26 SEP 2019 @ 2:00 PM ET. Solicitation number: W9127P-19-Q-014A is hereby issued as a Request for Quote (RFQ). The Incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-96, Dated 06 Nov 2017 and the Defense Federal Acquisition Regulation Supplement (DFARS) change notice 20160326. It is the contractor's responsibility to become familiar with applicable clauses and provisions. This is a small business set aside. This acquisition is under North American Industry Classification Standards (NAICS) code 811213. Set Aside Standard is $11 Million. The Government intends to award a Firm Fixed Price contract to a qualified vendor deemed responsive in accordance with the Federal Acquisition Regulation (FAR) Part 12, whose quote conforms to all of the RFQ's requirements. This office will consider any late quotes or any late revisions of quotes as non-responsive. ln no event shall any understanding or agreement between the Contractor and any Government employee other than the Contracting Officer on any contract, modification, change order, letter or verbal direction to the contractor be effective or binding upon the Government. All such actions must be formalized by a proper contractual document executed by an appointed Contracting Officer. The Contractor is hereby notified that in the event a Government employee other than the Contracting Officer directs a change in the work to be performed or increases the scope of the work to be performed, it is the Contractor's responsibility to make inquiry of the Contracting Officer before making the deviation from the written terms of the contract. Government POC: Government POC will be provided at time of award. Any changes must be coordinated through the government POC and approved in writing by the Contracting Officer. All questions are to be submitted in writing. Electronic offers preferred. All questions must be submitted by email no later than 24 hours prior to bid close date. NO QUESTIONS BY TELEPHONE AS EVERYTHING MUST BE IN WRITING (EMAIL). The date, time and request for quote offers are due by 20 August 2019 at 2:00 P.M. Eastern time. ITEM REQUIRED: CLIN 0001 - Quantity 1 JOB Annual maintenance of the Avaya communication system per the performance work statement dated 15 June 2019 Clauses may be accessed electronically in full text through https://www.acquisition.gov/browse/index/far Contractors must be actively registered with the SAM.gov website. Invoicing is submitted via Wide Area Work Flow (WAWF) at http://wawf.eb.mil FAR 52.204-7, System for Award Management Registration FAR 52.204-9, Personal Identity Verification of Contractor Personnel FAR 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards FAR 52.204-16, Commercial and Government Entity Code Maintenance FAR 52.212-1, Instructions to Offerors-Commercial Items FAR 52.212-2, Evaluation-Commercial Items Evaluation. The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the government, price, technically acceptability and delivery time of all items "all or none" is the evaluation criteria. This is a best value decision. FAR 52.212-3 ALT I, Offerors Representation and Certifications Commercial Item or complete electronic annual representations and certifications at http//orca.bpn.gov FAR 52.212-4, Contract Terms and Condition-Commercial Items FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Item are incorporated by reference, however, for paragraphs (b) and (c) the following clauses apply FAR 52.219-6, Notice of Total Small Business Set-Aside FAR 52.219-28, Post Award Small Business Representation FAR 52.222-3, Convict Labor FAR 52.222-19, Child Labor-Cooperation with Authorities and Remedies FAR 52.222-21, Prohibition of Segregated Facilities FAR 52.222-26, Equal Opportunity FAR 52.222-36, Affirmative Action for Workers with Disabilities FAR 52.222-50, Combating Trafficking in Persons FAR 52.223-5, Pollution Prevention and Right to Know Information FAR 52.223-18, Encouraging Contractor Policy to Ban Text Messaging While Driving FAR 52.225-13, Restrictions on Certain Foreign Purchases FAR 52.223-15, Energy Efficiency in Energy-Consuming Products FAR 52.232-33, Payment by Electronic Funds Transfer--Central Contractor Registration FAR 52.232-39, Unenforceability of Unauthorized Obligations FAR 52.232-40, Providing Accelerated Payments to Small Business Subcontractors FAR 52.233-3, Protest after Award FAR 52.233-4, Applicable Law for Breach of Contract Claim FAR 52.237-1, Site Visit FAR 52.237-2, Protection of Government Buildings, Equipment and Vegetation FAR 52.252-2, Clauses Incorporated by Reference - SEE http://farsite.hill.af.mil DFARS 252.201-7000, Contracting Officer's Representative DFARS 252.203-7000, Requirements Relating to Compensation of Former DOD Officials DFARS 252.203-7005, Representation Relating to Compensation of Former DOD Officials DFARS 252.203-7998, Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements DFARS 252.204-7008, Compliance with Safeguarding Covered Defense Information Controls. DFARS 252.204-7012, Safeguarding of Unclassified Controlled Technical Information DFARS 252.204-7015, Disclosure of Information to Litigation Support Contractors DFARS 252.207-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting. DFARS 252.209-7992, Representation by Corporations Regarding an Unpaid Delinquent Tax Liability or a Felony Conviction under Any Federal Law DFARS 252.211-7003 Item Unique Identification and Valuation. DFARS 252.212-7000, Offeror Representations and Certifications - Commercial Items DFARS 252.212-7001, Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to Defense Acquisitions of Commercial Items DFARS 252.223-7006, Prohibition on Storage and Disposal of Toxic and Hazardous Materials DFARS 252.225-7000, Buy American Act-Balance of Payments Program Certificate DFARS 252.225-7001, Buy American Act and Balance of Payments Program DFARS 252.232-7003, Electronic Submission of Payment Requests (WAWF instructions provided at time of award) DFARS 252.232-7006, Wide Area WorkFlow Payment Instructions DFARS 252.232-7010, Levies on Contract Payments DFARS 252.237-7010, Prohibition on Interrogation of Detainees by Contractor Personnel DFARS 252.244-7000, Subcontracts for Commercial Items DFARS 252.247-7023 ALT III, Transportation of Supplies by Sea-Alt III

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