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This Subcontract opportunity from Texas was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Aviation Customer Experience Strategy Development

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541618
New
International
Value Chain Upgrading and Market Access for Yak Fibre and Goat Cashmere. Antonella Sorrentino - [email hidden] Giorgio Grussu - [email hidden] Yashoda Nepali - [email hidden]
Solicitation # 2026/NFODD/OSH06
The Food and Agriculture Organization of the United Nations (FAO) is soliciting proposals from eligible non-profit organizations, academic institutions, and governmental bodies to provide value chain upgrading and market access services for yak fibre and goat cashmere in Mongolia's Khuvsgul region. This preliminary feasibility assessment aims to support mountain herder communities and women artisans by transitioning them from selling unprocessed fibre to achieving greater local value addition. The scope of work includes assessing value chains, validating priority opportunities for local value addition, developing social business models, and formulating commercial strategies for both domestic and export markets. Key deliverables include validated value-chain maps, a Value Chain Upgrading and Local Value Creation Report, and a Commercial Strategy and Market Access Report, with a final deadline for the project by July 31, 2027. The contract is structured as a Letter of Agreement (LoA) with an estimated value of up to USD 40,000 and an expected duration of approximately 6.5 months. To be eligible, providers must have at least five years of experience in value chain development for natural fibres or agri-food products and demonstrated experience working with producer cooperatives in mountain or pastoral contexts. Proposals must include a technical part and a financial part, along with a workplan, budget, and personnel CVs. Award criteria follow a pass/fail methodology for mandatory requirements, including legal status and operational capacity. The agreement is governed by FAO General Terms and Conditions, requiring strict adherence to procurement rules, confidentiality, and specific visibility requirements for European Union funding.
FAO

POSTED

about 17 hours ago

DEADLINE

in 20 days
NAICS: 541618
New
International
Call for External Collaborator – Final internal evaluation of the ILO project ‘’Building effective OSH qualification systems and improving access to national occupational health services”, OSHE Branch Please access further details through the ILO e-Sourci
Solicitation # rfx_14103_HQ
The International Labour Organization is seeking an External Collaborator to conduct a final internal evaluation of the project titled Building effective OSH qualification systems and improving access to national occupational health services. The selected evaluator will assess the project based on relevance, coherence, effectiveness, efficiency, impact orientation, and sustainability. The scope of work includes a desk review, online stakeholder interviews, analysis and triangulation, and the production of an inception report, a draft report, and a final evaluation report featuring a standalone executive summary. The assignment is estimated to take 20 working days and must adhere to OECD-DAC criteria, UNEG norms, and ILO evaluation policies and checklists. This solicitation, identified as rfx_14103_HQ, is structured as a Request for Quotations and is open to candidates capable of performing work across multiple destinations. Interested parties must submit their proposals through the ILO e-Sourcing platform using UNGM credentials. The submission process requires two distinct response envelopes: one for qualification and one for commercial details. All documentation and completed questionnaires must be uploaded electronically to the platform before the specified deadline, with the server clock serving as the authoritative time for submission.
ILO

POSTED

1 day ago

DEADLINE

N/A
NAICS: 541618
New
International
For the provision of services related to the establishment and delivery of a project preparation facility in Brazil Romina Mattassini - [email hidden]
Solicitation # 7000008963
The United Nations Industrial Development Organization (UNIDO) is soliciting services to establish and deliver a Project Preparation Facility (PPF) in Brazil under the Net Zero global pipeline development for investment-ready proposals project. The selected contractor will hold total organizational responsibility for the facility, including rapid mobilization, project assessment, and the delivery of financial and transaction advisory services such as financial modeling and capital structuring. The primary objective is to develop project-specific preparation roadmaps and pathways that lead to a Final Investment Decision (FID), with a specific focus on industrial decarbonization, hard-to-abate sectors, and blended finance risk-mitigation instruments. The contract follows a two-stage evaluation process where proposals must first be found technically acceptable based on the quality of the approach and methodology before the lowest cost bid is selected. Bidders must be legal entities with at least three years of uninterrupted operation, a minimum average annual turnover of 3 million USD, and positive solvency and profit margin ratios. The contract is governed by General and Special Conditions, requiring strict adherence to non-discrimination and anti-trafficking policies. Payments are processed within 30 days of satisfactory delivery and acceptance by UNIDO. Proposals must be submitted in two separate parts—technical and commercial—via the UNIDO e-Procurement portal by November 30, 2026.
UNIDO

POSTED

1 day ago

DEADLINE

N/A
NAICS: 541618
New
International
Consultas sectoriales y levantamiento de perspectivas empresariales para el fortalecimiento de la oferta formativa del INADEH Please check the tender documentation on how to contact the Buyer
Solicitation # rfx_14215_ROLAC
The International Labour Organization (ILO) is seeking proposals for a project titled Consultas sectoriales y levantamiento de perspectivas empresariales para el fortalecimiento de la oferta formativa del INADEH, to be performed in Panama. This solicitation focuses on conducting sectoral consultations and gathering business perspectives to strengthen the training offerings of INADEH. Interested bidders must be qualified and capable of providing the specified services and must adhere to the ILO's general terms and conditions and additional contractual requirements to ensure their proposal remains eligible for consideration. All offers must be submitted electronically through the ILO e-Sourcing platform via the United Nations Global Marketplace (UNGM) portal. Bidders are required to have at least a Basic level registration on UNGM to participate. Proposals should be organized into three response envelopes covering Qualification, Technical, and Commercial aspects. Submissions must be completed before the specified deadline, as the system will block any further uploads once the deadline expires. The ILO reserves the right to reject any proposals that are unreadable, corrupted, or contain viruses. For inquiries not related to the portal, the ILO Procurement team can be reached at [email hidden].
ILO

POSTED

1 day ago

DEADLINE

N/A
NAICS: 541618
New
International
Procurement of Services for Polio Eradication and Immunization System Strengthening Technical Assistance [email hidden] Yahmini Nalaiah - [email hidden]
Solicitation # WPRO/DAF/SAO/SUP/P/0009752
The World Health Organization (WHO) is seeking a contractor to provide technical assistance for polio eradication and the strengthening of the immunization system in Lao PDR from December 2026 to March 2027. The project involves the deployment of a senior international immunization expert to support the National Immunization Programme and the Ministry of Health. Key objectives include supporting bOPV SIA Round 3 in 60 high-risk districts, improving HPV and Td microplanning for school-based vaccinations, and utilizing DHIS2, EIR, and VPD surveillance data to identify zero-dose and under-immunized children. Deliverables include an inception note, supervision reports, analysis of under-immunized populations, and a final consolidated report due by March 31, 2027. The contract will be awarded based on a combined scoring method, with the technical proposal weighted at 70 percent and the financial proposal at 30 percent, requiring a minimum technical threshold of 70 percent for compliance. The required expert must hold an advanced university degree in public health, medicine, or epidemiology and possess at least 10 years of relevant experience in national immunization programs and polio eradication. Proposals must be submitted via the In-Tend platform or email by November 20, 2026, with technical and financial documents sent separately. The contractor is responsible for all travel, insurance, and logistics costs, and full payment is due within 30 days of service acceptance.
WHO

POSTED

1 day ago

DEADLINE

in 8 days

AI Contract Overview

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The contract focuses on developing a comprehensive customer experience strategy specifically tailored for airport operations. This involves a detailed analysis of the passenger journey, engagement with frontline staff, and the formulation of service recovery protocols to enhance overall satisfaction. The project deliverables include a structured customer experience framework, a clear implementation roadmap to guide the rollout of the strategy, and training materials to ensure consistent staff understanding and application. Issued by DFW International Airport in Texas, this subcontract opportunity is aligned with NAICS code 541618, which covers management consulting services. The solicitation was posted on June 1, 2026, with responses due by June 19, 2026. While some location specifics and points of contact are not provided, the contract is designed to support airport operations through strategic improvements aimed at elevating passenger experience and frontline service effectiveness.

General Info

Develop comprehensive airport customer experience strategy, including journey analysis, staff training, and service recovery.

Documents

This scope was carved out of DFW18214.

The full solicitation package (10 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CX Consultant for IOC Operations Project

AI Contract Breakdown

Uniform Contract Format

No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Dfw International Airport
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Develop a customer experience (CX) strategy for airport operations, including passenger journey analysis, frontline engagement, and service recovery protocols. Deliverables include a CX framework, implementation roadmap, and training materials.

More opportunities from Texas → Dfw International Airport

Same awarding agency

NAICS: 327320
SLED
Supply of Pre-Mixed and Volumetric Concrete
Solicitation # PA2315
DFW International Airport is soliciting bids under solicitation PA2315 for a five-year contract to provide an annual supply of pre-mixed and volumetric concrete. This procurement is conducted in accordance with Texas Local Government Code Title 8, Subtitle A, Chapter 252, with the award based on best value procedures. Evaluation criteria include the bidder's ability to meet specifications, the capacity to provide required insurance, the compensation offered, and the bidder's overall understanding of the scope of work and service challenges. While the Small Business Enterprise goal is 0%, the airport encourages participation from SBE-certified firms. Bids must be submitted electronically via dfwairport.bonfirehub.com by December 1, 2026, and must be signed to be considered. Required documentation includes a Business Disclosure Form and various response forms. The contract mandates compliance with the Texas Prompt Payment Act, requiring payment within 30 days of a valid invoice. Performance is managed by the Airport's Project Manager and Vice President of PMM, with a requirement that all work meets or exceeds industry standards. Additionally, the contractor must adhere to strict legal representations, including non-discrimination policies under Title VI and Section 504, and certifications regarding the non-boycott of Israel and energy companies.
Ready-Mix Concrete Manufacturing

POSTED

9 days ago

DEADLINE

in 19 days
View Details
NAICS: 541990
SLED
Art Maintenance and Conservation Services
Solicitation # PA2290
The Dallas Fort Worth International Airport is soliciting bids for a five-year contract to provide annual maintenance and conservation services for artworks located within airport terminals and other board-owned facilities. The selected service provider must adhere to the Code of Ethics and Guidelines for Practice of The American Institute for Conservation of Historic and Artistic Works. The scope of work includes the inspection and cleaning of two-dimensional works, sculptures, floor-integrated medallions, and terrazzo floors, as well as specialized monthly maintenance and emergency repairs for the Circling Sculpture in Terminal D. Additionally, the contractor is responsible for providing training for custodial and quality assurance staff. Due to airport operations, certain tasks must be performed during night shifts from 11:00 P.M. to 5:00 A.M. The contract will be awarded to the lowest responsive and responsible bidder, with evaluations based on unit pricing, quantities, and the overall quality and reliability of the bidder's performance. Bids must be submitted electronically via the Bonfire hub by November 24, 2026. The agreement is conducted under Texas Local Government Code Title 8, Subtitle A, Chapter 252, and requires compliance with OSHA safety standards and non-discrimination laws. While the Small Business Enterprise goal is set at 0%, the airport encourages the participation of SBE-certified firms. All work is subject to inspection by the Vice President of PMM or a designee to ensure it meets industry standards and specifications.
All Other Professional, Scientific, and Technical Services

POSTED

15 days ago

DEADLINE

in 12 days
View Details

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