AWS Cloud Infrastructure Maintenance & Monitoring

This contract involves ongoing maintenance, monitoring, and incident response services for AWS-hosted systems used by the General Services Administration, specifically supporting platforms such as SAM.gov, ASSIST, PPMS, and SmartPay. The objective is to ensure these critical government systems maintain high availability, optimal performance, and overall system health. The scope focuses on proactive system management within the AWS cloud infrastructure to minimize downtime and swiftly address any incidents that could impact service delivery. The contract is classified as a subcontract under the NAICS code 541512, which pertains to computer systems design services. It is managed by the GSA Fas Aas Region 5 office and the place of performance is located in Washington. Although specific details like solicitation number, set-aside types, and agency contact points are not provided, the contract emphasizes supporting the cloud infrastructure environment to enhance the reliability and stability of essential federal service platforms hosted on AWS.