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BD Biosciences (Waters) Service Contract for the BD FACS ARIA FUSION

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75N98027Q00073Federal

Contract Overview

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The BD Biosciences Priority Care contract, under solicitation 75N98027Q00073, provides comprehensive maintenance and technical support for a BD FACS ARIA FUSION 5 Laser Instrument and one associated workstation at the National Human Genome Research Institute Flow Cytometry Core Facility in Bethesda, Maryland. This agreement covers all necessary travel, labor, and parts, excluding consumable items, to ensure the continued operation of this critical research system. The contract mandates unlimited service visits and telephone support for instruments, reagents, and applications, with onsite service performed Monday through Friday from 8 AM to 5 PM local time. Key performance requirements include a guaranteed two-business-day response time for emergency service requests and two preventative maintenance visits per 12-month period, including the necessary PM kits. Additionally, the contractor is responsible for applying software revisions released during the agreement term during scheduled preventative maintenance visits.

General Info

Maintenance and technical support for BD FACS ARIA FUSION instruments at NHGRI.

Agency

Department Of Health And Human Services → National Institutes Of Health Olao

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

1
DOCX, High priority: read this firstsow
High

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Timeline

PhasePresolicitation
Posted

Presolicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao
Contacts1 person available
OfficeBETHESDA, MD, 20892, USA
Organization / AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao
Office AddressBETHESDA, MD, 20892, USA
Contacts
John Burton
contact@example.gov

Full Description

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Requirements:


The BD FACS ARIA FUSION is a flow cytometry system designed for high-performance cell analysis and sorting in research laboratory settings.


This Priority Care contract covers the FACS Aria FUSION - 5 Laser Instrument and 1 workstation (excluding printers) for travel, labor and parts (excluding consumable items). - Unlimited service visits during the term of this Agreement, Monday through Friday, excluding BD holidays - 2 business day guaranteed response to a request for emergency service (Monday through Friday, excluding holidays) - Onsite service under this contract will be performed Monday through Friday 8AM-5PM local time - 2 PMs during a 12-month period and the required PM kits are included -Software Revisions that are released during the Agreement term to be updated at the time of a PM visit - Unlimited telephone support for instruments, reagents and applications will be provided at no extra charge.


The service contract is necessary for continued maintenance, technical support, preventative maintenance, parts, software revisions for this flow cytometer. This instrument is an integral part of the Flow Cytometry Core Facility of NHGRI.

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