Behavioral Health Case Management Services

The Iowa Army National Guard is seeking market research for Behavioral Health Case Management Services under solicitation W912LP-26-R-0010, with a planned period of performance from July 28, 2026, to July 27, 2029, encompassing a one-year base period and two optional one-year extensions. This requirement is structured as a Total Small Business Set-Aside under NAICS code 561320, limiting eligibility to small businesses only, and is being conducted as a sources sought notice, meaning no formal quotes or proposals are being accepted at this time. The services are intended to support Individual Medical Readiness for Soldiers across Iowa, primarily based at Camp Dodge in Johnston but extending statewide as needed, with work occurring Monday through Friday during standard hours and requiring flexibility for evenings, weekends, and drill weekends. The contractor must provide full case management including connecting Soldiers with military and community behavioral health resources, maintaining accurate Electronic Health Record documentation with a maximum 5% error rate, ensuring zero HIPAA violations, and completing required reporting such as NARSUM submissions and monthly high-risk Soldier notifications. Compliance with Army and Department of Defense regulations including AR 40-501, AR 381-12, AR 530-1, FAR Subpart 9.5, and DoD PIV/CAC standards is mandatory. All contractor personnel must hold a SECRET security clearance, complete annual Threat Awareness and Reporting Program training, and adhere to strict OPSEC requirements including the development and approval of an OPSEC plan within 90 days of award and obtaining OPSEC Level II certification. Key personnel identified during evaluation must have firm commitments, and organizational conflicts of interest must be immediately reported to the Contracting Officer. The Government retains unlimited rights to all deliverables, and contractors are responsible for returning all government-issued identification, keys, and access media upon employee separation, with failure to comply triggering payment withholding. Security protocols include compliance with FAR 52.204-2, DD Form 441, and the National Industrial Security Program Operating Manual. Personnel must also certify employment eligibility via I-9, enroll in DEERS via DD 1172-2, and submit PSIP forms for security vetting. Quality assurance is governed by a Quality Assurance Surveillance Plan that relies on random monitoring, 100% inspection of critical items, and customer feedback, with performance evaluated against measurable quality thresholds. Submission of