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BeyondTrust Remote Support - formally known as Bomgar

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The U.S. Geological Survey within the Department of the Interior is forecasting the purchase of yearly subscription licenses for BeyondTrust Remote Support, previously known as Bomgar. This interactive remote desktop tool is designed to enable Tier 1 helpdesks and local Tier 2 IT support staff to provide technical assistance to remote users across the DOI using Smartcards. Additionally, the software is utilized by USGS scientists to maintain and access field equipment. The procurement is categorized under NAICS code 423430 and is associated with a place of performance in Reston. Sean Jones serves as the primary point of contact for this requirement. This forecast indicates a continued need for remote support capabilities to maintain operational efficiency across various levels of technical support and scientific field operations.

General Info

USGS seeks yearly BeyondTrust Remote Support licenses for IT and scientific field operations.

Agency

Department of the Interior → USGS - U. S. Geological Survey

NAICS

423430 - Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

Place of Performance

Reston, VA, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PostedDec 29

forecast

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Organization & Contact Information

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AgencyDepartment of the Interior → USGS - U. S. Geological Survey

Contacts2 people available

OfficeN/A

Organization / AgencyDepartment of the Interior → USGS - U. S. Geological Survey

Office AddressN/A

Contacts

Sean Jones

contact@example.gov

contact@example.gov

Full Description

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BeyondTrust Remote Support -formally known as Bomgar – Purchase yearly subscription licenses for interactive Remote Desktop Support tool allowing IT professionals to interactively help remote users across all of DOI by both the Tier 1 helpdesks and local Tier 2 Information Technology support staff using Smartcards. Additionally; it is used in USGS by scientists to gain access to field equipment.

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