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BeyondTrust Remote Support - formally known as Bomgar

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves the purchase of yearly subscription licenses for BeyondTrust Remote Support, previously known as Bomgar, a remote desktop support tool used across the Department of the Interior (DOI). The software enables IT professionals, including Tier 1 helpdesk and local Tier 2 support staff, to provide interactive assistance to remote users using Smartcard authentication, ensuring secure access. Additionally, USGS scientists utilize this tool to remotely access field equipment, supporting their scientific missions. The contract solicitation is managed by the U.S. Geological Survey (USGS) under the Department of the Interior, with performance centered in Reston. The acquisition is designated under NAICS code 423430 and is currently forecasted with the set-aside type yet to be determined. The point of contact for this procurement is Sean Jones, who also serves as the small business specialist, reachable via email for inquiries related to this opportunity.

General Info

Yearly BeyondTrust Remote Support licenses purchased for DOI IT and USGS scientists' secure remote access.

Agency

Department of the Interior → USGS - U. S. Geological SurveyView Agency

NAICS

423430 - Computer and Computer Peripheral Equipment and Software Merchant WholesalersView NAICS

Place of Performance

Reston, VA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

forecast

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Organization & Contact Information

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AgencyDepartment of the Interior → USGS - U. S. Geological Survey
Contacts2 people available
OfficeN/A
Organization / Agency
Department of the Interior → USGS - U. S. Geological Survey
View Agency Profile
Office AddressN/A

Full Description

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BeyondTrust Remote Support -formally known as Bomgar – Purchase yearly subscription licenses for interactive Remote Desktop Support tool allowing IT professionals to interactively help remote users across all of DOI by both the Tier 1 helpdesks and local Tier 2 Information Technology support staff using Smartcards. Additionally; it is used in USGS by scientists to gain access to field equipment.

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Same NAICS industry code

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NAICS: 541990
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Environmental Management Branch - Environmental Management System Program SupportThe contract involves providing program support for the Environmental Management System (EMS) operated by the Environmental Management Branch of the U.S. Geological Survey (USGS). EMS serves as a comprehensive management tool designed to monitor and enhance regulatory compliance across all USGS activities, services, and decisions that impact environmental performance. Key responsibilities supported under this contract include lab and field services, waste management oversight, spill prevention planning, procurement initiatives, and delivering training and technical assistance. The program’s goal is to reduce regulatory non-compliance costs by proactively integrating environmental considerations into operations and facilities, thereby achieving both improved compliance and cost savings. This opportunity, forecasted under NAICS code 541990, will be performed in Reston and falls under the Department of the Interior. Details about the set-aside status are yet to be determined. The contract focuses on supporting USGS efforts to adhere to federal, state, and local environmental regulations, ensuring that environmental management practices are efficiently integrated across the organization. The point of contact for this opportunity is Sean Jones, who also serves as the Small Business Specialist.
All Other Professional, Scientific, and Technical Services

POSTED

8 months ago

DEADLINE

N/A
View Details

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