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BeyondTrust Remote Support - formally known as Bomgar

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves the purchase of yearly subscription licenses for BeyondTrust Remote Support, previously known as Bomgar, a remote desktop support tool used across the Department of the Interior (DOI). The software enables IT professionals, including Tier 1 helpdesk and local Tier 2 support staff, to provide interactive assistance to remote users using Smartcard authentication, ensuring secure access. Additionally, USGS scientists utilize this tool to remotely access field equipment, supporting their scientific missions. The contract solicitation is managed by the U.S. Geological Survey (USGS) under the Department of the Interior, with performance centered in Reston. The acquisition is designated under NAICS code 423430 and is currently forecasted with the set-aside type yet to be determined. The point of contact for this procurement is Sean Jones, who also serves as the small business specialist, reachable via email for inquiries related to this opportunity.

General Info

Yearly BeyondTrust Remote Support licenses purchased for DOI IT and USGS scientists' secure remote access.

Agency

Department of the Interior → USGS - U. S. Geological Survey

NAICS

423430 - Computer and Computer Peripheral Equipment and Software Merchant Wholesalers View NAICS

Place of Performance

Reston, VA, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedDec 29

forecast

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Organization & Contact Information

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AgencyDepartment of the Interior → USGS - U. S. Geological Survey

Contacts2 people available

OfficeN/A

Organization / Agency

Department of the Interior → USGS - U. S. Geological Survey

Office AddressN/A

Contacts

Sean Jones

contact@example.gov

contact@example.gov

Full Description

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BeyondTrust Remote Support -formally known as Bomgar – Purchase yearly subscription licenses for interactive Remote Desktop Support tool allowing IT professionals to interactively help remote users across all of DOI by both the Tier 1 helpdesks and local Tier 2 Information Technology support staff using Smartcards. Additionally; it is used in USGS by scientists to gain access to field equipment.

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