This Solicitation opportunity from Georgia was posted on April 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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BILINGUAL MYSTERY SHOP PROGRAM

Closed

42700-DHS0000372State & Local

Submission Closed05/04/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541930

New

Federal

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On-demand Translation Services for the Region of Waterloo

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Multilingual Personnel Vetting SpecialistThe Multilingual Personnel Vetting Specialist subcontract supports the Defense Counterintelligence and Security Agency within the Department of Defense. The selected provider will perform investigative interviews and record verifications for prime contractors on personnel vetting projects, specifically focusing on subjects who speak languages other than English. Key responsibilities include conducting interviews and utilizing translation tools to process foreign-language records, ultimately delivering verified vetting products and translated interview summaries. This opportunity requires personnel who possess the necessary security clearances and certified proficiency in the required target languages. The work is designated for performance in Boyers, Pennsylvania, under NAICS code 541930. Interested parties must submit their responses by the deadline of November 4, 2026.

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Culturally and Linguistically Responsive Translation ServicesThe Culturally and Linguistically Responsive Translation Services subcontract supports prime contractors on Hawaii Department of Judiciary projects to ensure program accessibility. The scope of work includes translating DVI curriculum and client plans, as well as providing in-person interpretation for assessments and group sessions. All services must strictly adhere to Title VI language access requirements to ensure equitable communication. This opportunity is categorized under NAICS code 541930 and was posted on October 22, 2026. Interested parties must submit their responses by the deadline of December 3, 2026. The primary objective of the contract is the delivery of high-quality translated documents and professional interpretation services to facilitate judiciary program operations.

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International Student Recruitment Marketing and LocalisationThis subcontract, titled International Student Recruitment Marketing and Localisation, is issued by Southern Universities Management Services (SUMS) under NAICS code 541930. The project focuses on providing targeted marketing and creative development for prime contractors operating on UK Universities Procurement Consortia projects. The scope of work includes international media planning, the creation of multilingual content, and the use of translation tools and international ad networks to ensure effective localization. The selected provider will be responsible for conducting region-specific audience targeting and analytics to deliver tailored marketing campaigns and detailed performance reports. The solicitation was posted on October 22, 2026, with a response deadline set for February 19, 2027.

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American Sign Language (ASL) Interpreting ServicesThis subcontract opportunity is for the provision of professional American Sign Language interpretation services to support prime contractors on City of Detroit government projects. The scope of work includes delivering real-time linguistic interpretation for a variety of settings, including job interviews, training sessions, hearings, meetings, and digital communications. Services are to be delivered through both on-site and remote platforms, necessitating the use of high-speed video and audio connections to ensure full-motion video quality. Qualified candidates must be compliant with Executive Order 11246 to be eligible for the contract. The solicitation is categorized under NAICS code 541930 and is associated with the City of Detroit in Michigan. Interested parties should note that the response deadline for this opportunity is November 23, 2026.

City Of Detroit

POSTED

4 days ago

DEADLINE

in 29 days

AI Contract Overview

The Department of Human Services in Georgia is seeking to establish a contract through an electronic Request for Proposals for a qualified supplier to provide bilingual mystery shoppers. These mystery shoppers, who are trained professional interpreters, will conduct evaluations by simulating real client interactions to review the agency's language access services for individuals with Limited English Proficiency (LEP). The program aims to deliver a comprehensive and objective assessment of how effectively these services are delivered across multiple channels, focusing on aspects such as availability, quality, accessibility, timeliness, and consistency. This initiative intends to generate actionable data that will help the agency improve service delivery, ensure compliance with both federal and state language access legislations, and enhance the experience of non-English speaking clients. The solicitation, identified by number 42700-DHS0000372, was posted on April 13, 2026, with a proposal submission deadline of May 4, 2026. The contract is a State-Level effort under the Georgia Department of Human Services, with Addrenna Latham serving as the primary contact for interested parties.

General Info

Georgia DHS seeks bilingual mystery shoppers to evaluate language access services for LEP clients.

Agency

Georgia → Department of Human Services

NAICS

541930 - Translation and Interpretation Services

Place of Performance

GA, USA

Set-Aside

NONE

Documents

Additional Scored Response Worksheet

additional-scored-response-worksheet

High

Contracting with State Entities - Georgia State Procurement Provisions

contract-document

High

Contract Mystery Shop 42700-DHS0000372 Georgia DHS

contract-document

High

Georgia DHS Bilingual Mystery Shop Program Scope of Services

sow

High

Georgia DHS eRFP 42700-DHS0000372 Supplier Responsibility Questionnaire

supplier-responsibility-questionnaire

High

Mandatory Response Worksheet for eRFP Compliance

mandatory-response-worksheet

High

Mandatory Scored Response Worksheet for Proposal Evaluation

mandatory-scored-response-worksheet

High

RFP 42700-DHS0000372 Bilingual Mystery Shop Program

rfp

High

Solicitation 42700-DHS00000372 Cost Proposal Worksheet

cost-proposal-worksheet

High

Solicitation 42700-DHS0000372 Bidders/Offerors Conference Announcement

industry-day

High

Things to Remember for Suppliers Bidding - Team Georgia Marketplace

special-notice

High

Attachment H - Client Corporate References Check Form

client-corporate-references

Low

Certificate of Non-Collusion for Solicitation Response

certificate-of-non-collusion

Low

Contractor Affidavit for E-Verify Compliance - Georgia Bureau of Investigation

affidavit

Low

DHS In-Person and Telephone LEP/SI Mystery Shop Assessment Forms

other

Low

RFX 42700-DHS0000372 Supplier Q&A for Billingual Mystery Shop Program

q-and-a

Low

Sample Trade Secret Status Affidavit for Georgia Janitorial Services eRFQ

trade-secret-affidavit

Low

SPD-SP045 Tax Compliance Form

tax-compliance-form

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 13

Solicitation

Response DeadlineMay 4

Deadline has passed

Submission Closed

05/04/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyGeorgia → Department of Human Services

Contacts1 person available

OfficeN/A

Organization / AgencyGeorgia → Department of Human Services

Office AddressN/A

Contacts

Addrenna Latham

contact@example.gov

Full Description

Pursuant to the State Purchasing Act (Official Code of Georgia Annotated §50-5-50 et seq.), this electronic Request for Proposals (eRFP) is being issued to establish a contract with a qualified supplier who will provide Bilingual Mystery Shoppers to the Department of Human Services (hereinafter, the State Entity) as further described in this eRFP.
The purpose of this project is to conduct a comprehensive, objective evaluation of the organizations effectiveness in providing language access services to constituents with Limited English Proficiency (LEP). This evaluation will be carried out through a structured Mystery Shopper Program utilizing trained professional interpreters who will simulate real-world client interactions across multiple service delivery channels.
The project is designed to assess not only the availability of language access services, but also the quality, accessibility, timeliness, and consistency of those services as experienced by LEP constituents. The findings will provide actionable insights to support continuous improvement, strengthen compliance with federal and state language access requirements, and enhance the overall client experience for the Agencys non-English speaking populations.