Biometrics Scheduling Monitoring & System Integration

The contract focuses on monitoring and maintaining the biometrics appointment scheduling system to ensure reliable and accurate functionality while seamlessly integrating with CLAIMS3 case processing workflows. This work is critical to supporting USCIS operations by ensuring that biometric data collection appointments are scheduled without disruption and aligned with ongoing case management systems. The vendor is expected to uphold system integrity, respond to performance issues promptly, and maintain compatibility between scheduling tools and downstream immigration case processing platforms. The contract is a subcontract under the Department of Homeland Security’s USCIS Contracting Office, with performance required at Camp Springs, Maryland, 20588. It falls under NAICS code 541511, which classifies it as custom computer programming services. The solicitation was posted in July 2026, and while no set-aside status or point of contact details are specified, the emphasis is on continuous operational support and technical integration to sustain the efficiency and reliability of biometric services within the broader USCIS infrastructure.