Bookstore Retail Services

Winona State University, under the Minnesota State Colleges and Universities System, is soliciting proposals for comprehensive bookstore retail services. The selected vendor will operate the on-site campus store located in Kryzsko Commons and manage textbook services, including the provision of new, used, digital, and rental textbooks, custom printing, and Direct Digital/Inclusive Access services. Key operational requirements include maintaining a faculty adoption system, providing online ordering and direct shipping, and implementing end-of-term buyback plans. Performance will extend to alternate campus locations, such as residence halls and the Rochester Campus, with all primary deliveries routed through the Kryzsko Commons loading dock. Proposals are evaluated using a weighted scoring system focusing on vendor qualifications in higher education, staffing models, and a comprehensive work plan that addresses affordability, technology integration, and accessibility compliance. Financial proposals must detail gross margin percentages and a commission or revenue-sharing model. Mandatory submission requirements include a notarized Affidavit of Non-Collusion, an Affirmative Action declaration, and documentation of an information security program such as a SOC 2 Type II report or HECVAT. The vendor is also required to collaborate with the Director of Campus Safety to establish a Store Security Plan for high-traffic events.