C23-32727 ASL Video Remote Interpreting Services Redwood Empire

You are invited to review and respond to this Invitation for Bid (IFB) # C23-32727, for Video Remote Interpreting (VRI) American Sign Language (ASL) Interpreting Services for the Department of Rehabilitation (DOR) Redwood Empire District and Branch Offices. In submitting your bid, you must comply with these instructions. This Solicitation includes the Disabled Veterans Business Enterprise (DVBE) Incentive. IN ORDER TO SUBMIT A RESPONSIVE BID, BIDDERS MUST COMPLY WITH SECTION B), BIDDER MINIMUM QUALIFICATION. REFER TO ATTACHMENT 1 ¿ REQUIRED ATTACHMENT CHECKLIST TO REVIEW THE LIST OF REQUIRED DOCUMENTS DUE AT BID SUBMISSION. Note that all agreements entered into with the State of California will include by reference General Terms and Conditions (GTC 04/2017) and Contractor Certification Clauses (CCC 04/2017) that may be viewed and downloaded at Internet site website at https://www.dgs.ca.gov/OLS/Resources/Page-Content/Office-of-Legal-Services-Resources-List-Folder/Standard-Contract-Language If you do not have Internet access, a hard copy can be provided by contacting the person listed below. In the opinion of the DOR, this Invitation for Bid is complete and without need of explanation. However, if you have questions, please submit them in writing, via email to the Contract Analyst contact@example.gov. All questions and answers will be posted on the Cal eProcure website at https://caleprocure.ca.gov/pages/index.aspx by the date listed in the Key Action Dates. Please note that no verbal information given will be binding upon the State unless such information is issued in writing as an official addendum. Gavin Newsom, Governor State of California Health and Human Services Agency Department of Rehabilitation 721 Capitol Mall Sacramento, CA 95814 2 A) Purpose and Description of Services This is a personal services acquisition for Video Remote Interpreting (VRI) American Sign Language (ASL) Interpreting Services. The Contractor will provide current RID and/or RID-NAD certified Sign Language Interpreters on an ¿as-needed¿ basis to meet the needs of the DOR staff hereafter referred to as DOR. See Exhibit A.1, ¿Description of Services and Deliverables¿ for a detailed description of services. B) Bidder Minimum Qualifications 1. Bidder must be in business to primarily provide sign language interpreting services. 2. License(s) and Permit(s) The Contractor shall be an individual or firm licensed to do business in California and shall obtain at his/her expense all license(s) and permit(s) required by law for accomplishing any work required in connection with this Contract. The Contractor shall provide a business license from the city/county in which you are headquarter is required at bid opening. If you are a corporation, a copy of your Certificate of Status from the Secretary of State¿s Office must be submitted at bid opening. In addition, for corporations and limited liability companies, state agencies are required to verify with the California Secretary of State (SOS) office to confirm the Contractor/vendor is authorized to carry out business in California. You may view the lists and status at https://www.sos.ca.gov/business-programs/business-entities/ In the event any license(s) and/or permit(s) expire at any time during the term of this Contract; Contractor agrees to provide agency a copy of the renewed license(s) and/or permit(s) within 30 days following the expiration date. In the event the Contractor fails to keep in effect at all times all required license(s) and permit(s), the State may, in addition to any other remedies it may have, terminate this Contract upon occurrence of such event. 3. Insurance See Exhibit D for Basic Insurance Requirements for the State of California. Proof of current insurance certificates for Commercial General Liability with limits of liability of $1,000,000 and $2,000,000 aggregate for bodily injury and property damage liability , Automobile Liability (Required if contractor has commercially owned vehicles that will be used to provide services during the life of this Agreement), Workers' Compensation with liability limits of $1,000,000, if applicable and Professional Liability with limit of $1,000,000 per occurrence and $2,000,000 aggregate covering any damages caused by a negligent error, act, or omission. Certificate of insurance is required at bid opening. 4. Letters of Reference Two (2) letters of reference are required from separate organizations, on their letterhead, that received services from your company indicating that your company has a minimum of two (2) years of experience working with an organization similar to DOR that serves individuals with disabilities. Bidder is responsible for notifying their references that DOR may contact them for performance information. If references obtained are not favorable, DOR may reject the bid. A list of references will not be accepted. 3 5. Required Minimum ASL Qualifications (Attachment 7) The Contractor shall provide a complete list of current RID and/or RID-NAD Certified American Sign Language Interpreter(s) who will provide American Sign Language Interpreting services to the DOR. The list must include the ¿Valid through¿ date as shown on the certification card. ASL Interpreters must present proof of current certification to the DOR representative at the location of the assignment. The Contractor shall provide, AT THE TIME OF THE BID SUBMISSION, Attachment 6, a complete list of interpreter(s) full names who has met the minimum qualifications below. ASL interpreters must be proficient in interpreting spoken English to ASL and ASL to spoken English. Contractor¿s Sign Language Interpreter(s) shall hold a minimum of one (or more) valid and current certification(s) of the following: ¿ Registry of Interpreters for the Deaf (RID) with a level no less than Comprehensive Skills Certificate (CSC), National Interpreting Certification (NIC), and/or Certificate of Interpretation (CI), Certificate of Translation (CT) both are required. OR ¿ Certification by National Association of the Deaf (NAD) with a level no less than Level III (Generalist), IV (Advanced) or Level V (Master) OR ¿ RID ¿ Certified Deaf Interpreter (CDI) NOTE: Proof of current certifications will be required when responding to an assignment request. 6. Certification Category The qualifications required for category III are below. The ASL interpreter must have all the current Registry of Interpreters for the Deaf (RID) and/or RID-NAD (National Association of the Deaf) certifications listed for Category I. Example: Category I qualifications would be met if an interpreter had a NIC certification (#1) or both Certificate of Interpretation (CI) and Certificate of Transliteration (CT) (#8). Category III Qualifications ¿ Video Remote Interpreting (VRI), non-legal ASL interpreting. Contractor shall provide at least one of the following combinations. 1. NIC 2. NIC Advanced 3. NIC Master 4. NAD III 5. NAD IV 6. NAD V 7. CSC 8. CI and CT. Both required For Category III ASL interpreting will be done remotely in the method required by the DOR such as live-stream, webinar, and/or chat. Contractor¿s VRI services include all labor, tools, materials, equipment, supervision and other expenditures necessary to provide ASL interpreting. 4 7.Prohibition on Tax Delinquency Any Agreement that a state agency enters into after July 1, 2012, is void if the contract isbetween a state agency and a contractor whose name appears on either list of the 500 largesttax delinquencies pursuant to Section 7063 or 19195 of the Revenue and Taxation Code. Inaccordance with Public Contract Code Section 10295.4, agencies are required to cancelAgreements with entities that appear on either list. (Franchise Tax Board) https://www.ftb.ca.gov/about-ftb/newsroom/top-500-past-due-balances/index.html (Department of Tax and Fee Administration) https://www.cdtfa.ca.gov/taxes-and-fees/top500.htm 8.Federal Debarment, Suspension, Ineligibility and Voluntary Exclusion: Expenditures from this Contract may involve Federal funds. The Federal Department of Laborrequires all State agencies which are expending Federal funds to have in the Contract file acertification by the Contractor that they have not been debarred nor suspended from doingbusiness with the Federal government. 9. Unruh Civil Rights Act and the Fair Employment & Housing Act Pursuant to Public Contract Code section 2010, if a bidder or proposer executes or renews acontract over $100,000 on or after January 1, 2017, the bidder or proposer hereby certifiescompliance with the following: The contractor certifies compliance with the Unruh Civil Rights Act (Section 51 of the CivilCode) and the Fair Employment and Housing Act (Section 12960 of the Government Code);and if the contractor has an internal policy against a sovereign nation or peoples recognized bythe United States government, the Contractor certifies that such policies are not used inviolation of the Unruh Civil Rights Act (Section 51 of the Civil Code) or the Fair Employmentand Housing Act (Section 12960 of the Government Code). (due at bid opening whenapplicable)