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Camden and Islington Navigator Service

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ocds-h6vhtk-06c1bbInternational

Contract Overview

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The Camden and Islington Navigator Service is a jointly commissioned initiative by the London Borough of Camden and the London Borough of Islington designed to provide intensive, trauma- and gender-informed support to individuals experiencing long-term rough sleeping and high levels of need. As a vital component of Camden's Homelessness and Rough Sleeping Strategy 2025-30, the service focuses on a target population that primary outreach teams are often unable to reach. The project is funded through the Homelessness, Rough Sleeping and Domestic Abuse Grant provided by the Ministry of Housing Communities and Local Government, and it is subject to a national outcome framework for performance management regarding long-term rough sleeping. The London Borough of Camden serves as the contract manager for this five-year arrangement, which is estimated to run from April 1, 2027, to March 31, 2032, with a total estimated value of 1,946,809 GBP. This transition from a grant agreement to a formal contractual arrangement is intended to increase accountability and ensure value for money. The procurement process, which closed for responses on December 4, 2026, specifically encourages applications from small and medium-sized enterprises as well as voluntary, community, and social enterprises. Award criteria are weighted heavily toward quality at 70 percent, with price accounting for the remaining 30 percent.

General Info

Jointly funded support service for long-term rough sleepers in Camden and Islington.

Agency

London Borough of Camden

NAICS

624229 - Other Community Housing Services

Place of Performance

GBR

Set-Aside

NONE

Documents

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Timeline

PhaseSolicitation
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Organization & Contact Information

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AgencyLondon Borough of Camden
Contacts2 people available
OfficeN/A
Organization / AgencyLondon Borough of Camden
Office AddressN/A
Contacts
Mr Michael Sargeant
contact@example.gov
+1 (555) 000-0000
contact@example.gov

Full Description

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The Navigator Service provides intensive, trauma and gender informed support to people rough sleeping for longer periods and with high levels of needs in Camden. The service has operated for several years and achieves good outcomes, supporting people who Camden’s primary outreach team are unable to reach given their broader remit and responsibilities. The service forms a vital component of Camden’s Homelessness and Rough Sleeping Strategy 2025-30, supporting work to reduce rough sleeping across the borough. The service assumes renewed importance due to their expertise in supporting people who are “long-term rough sleeping”, a new national outcome framework measure Camden will be performance managed against by the Ministry of Housing Communities and Local Government (MHCLG). The service is jointly commissioned with Islington Council. The service operates across both Camden and Islington, enhancing response for clients who may move across borough boundaries. Camden are the “contract manager” and receive the greater proportion of the team’s work with Islington contributing funds and supporting with contract management. The service currently exists through a grant agreement held with Camden – officers recommend moving this into a contractual arrangement from 2027-28 to provide accountability and ensure value for money. The service is funded via the Homelessness, Rough Sleeping and Domestic Abuse Grant (HRDAG), provided by MHCLG. The current agreement is due to expire on 31st March 2027. Camden’s allocation of HRDAG is confirmed for the financial years 2027-28 and 2028-29. Camden Officers intend to procure a service on behalf of Camden and Islington with a 5-year contract beginning on around April 1st 2027.

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