Card Upgrade and Redesign of Equipment (CURE)
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The U.S. Citizenship and Immigration Services under the Department of Homeland Security is seeking a comprehensive solution to upgrade and refresh its secure card production infrastructure under the Card Upgrade and Redesign of Equipment program. The goal is to design, manufacture, and personalize next-generation Permanent Resident Cards and Employment Authorization Documents using 100% polycarbonate material embedded with Radio Frequency Identification technology and metallized optically variable devices. The solution must support high-volume production at two facilities in Corbin, Kentucky and Lee’s Summit, Missouri with a scalability threshold of ten million cards per year per location, while maintaining redundancy to ensure uninterrupted service. The system must be adaptable to future document types, allowing for dynamic configuration of artwork, color schemes, and mastheads, and must seamlessly integrate with existing USCIS information systems throughout the production lifecycle. The contractor is responsible for end-to-end delivery including installation, maintenance, and continuous operational support of the personalization systems, as well as the provision of all necessary consumables, software, and hardware upgrades. A robust operator interface must be developed along with automated and manual quality assurance functions, comprehensive inventory and card tracking systems, and detailed reporting capabilities covering production metrics, rejected cards, work in progress, and scanning anomalies. All services must adhere to DHS Enterprise Architecture policies and data management standards, and include full documentation such as project management plans, system design specifications, interface control agreements, supply chain risk assessments, and transition strategies. Personnel must undergo stringent security clearances for handling sensitive information, and the contractor must deliver full training, technical support, and system acceptance testing to ensure operational readiness at both production sites.
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NAICS
Place of Performance
MO, USSet-Aside
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Full Description
The requirement includes the design and high-volume manufacturing of a new secure card constructed of 100% polycarbonate with embedded Radio Frequency Identification (RFID) and metallized optically variable devices. The card design must be configurable for multiple immigration benefit types and future document types, allowing for updates to artwork, color schemes, and mastheads. Fulfillment of the requirement includes providing card stock storage and a card personalization solution capable of producing both the new and legacy PRC and EAD cards until legacy stock is depleted.
The requirement includes installation and ongoing maintenance of the card personalization system, development of an operator user interface, integration with existing USCIS information systems, and support for system acceptance and user acceptance testing. The solution must include user training and technical support. The system must support high-volume production, scalable to at least ten million cards per year per site, and provide redundancy to meet continuity of operations requirements.
All solutions and services must comply with Department of Homeland Security Enterprise Architecture policies, technical reference models, and data management standards. Hardware and software maintenance must be provided as well as system upgrades, consumables management, and operational support for both production sites. The system must include automated and manual quality assurance, inventory management, card tracking, and reporting capabilities. Reports must cover inventory, card production, scanning issues, rejected cards, work in progress, and other operational metrics.
The requirement includes delivery of all required documentation, including project management plans, system design documents, training materials, interface control agreements, supply chain risk management plans, and system transition plans. All personnel must meet security and background investigation requirements for access to sensitive but unclassified information and government facilities. Fulfillment of the requirement includes equipment delivery, installation, integration, and testing.
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