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This Solicitation opportunity from North Carolina was posted on April 2, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Carolina Performing Arts Ticketing and CRM System Implementation Opportunity for Vendors

Closed
RFP040224KJMState & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
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POSTED

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DEADLINE

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AI Contract Overview

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The University of North Carolina at Chapel Hill, through its Carolina Performing Arts division, is seeking proposals from qualified vendors to implement a comprehensive ticketing and customer relationship management system. This system will support various operational needs, including box office ticket sales, customer transactions, donor management, revenue forecasting, and detailed reporting on sales and customer data. The platform must efficiently organize and store customer and sales information, facilitate long-term data retention, and generate analytics to inform decision-making. Additionally, it should seamlessly integrate with existing communication and marketing tools to enhance outreach and engagement efforts. The contract process is open with a response deadline set for May 14, 2024. The solicitation aims to identify a solution that can streamline ticket sales, improve customer relationship management, and provide robust reporting capabilities to support CPA’s operational and strategic objectives. Interested vendors can find more details and submit their proposals through the designated online portal.

General Info

Documents

1
PDF, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina → UNC at Chapel Hill
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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The University of North Carolina at Chapel Hill, for its Carolina Performing Arts (CPA), is soliciting offers from qualified vendors to provide a ticketing and customer relationship management (CRM) system for box office operations, customer transactions, donor tracking, revenue projections, and sales and customer information reporting. CPA will use this system for ticket sales and management, revenue and sales reporting, customer account and relationship management, and donations. The system should organize customer and sales data, provide reporting and data analytics, and have the ability to integrate with other communication and marketing tools. The system should provide a ticketing platform for sales and maintain customer and sales data long term.

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